Lightroom CC - No Connection

New Here ,
Mar 06, 2019

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When I use the new Lightroom CC on my personal PC or mobile device it works fine however when I use it on any of my school computers or laptops all running on windows 10 I cannot get to any images via the cross button on the left side. Indeed I cannot navigate to any folder on the device and I cannot locate any external devices. Additionally my images in my cloud do not automatically appear when I open the software. Anyone body got any ideas as to why? Ted

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Adobe Community Professional
Correct answer by Theresa J | Adobe Community Professional

Many education and enterprise accounts do not include the Lightroom ecosystem services. 99jon​‘s solution is your best option. With Lightroom for the web you can do most of the things you want to do in Lightroom. It’s just a little slower than using the application. There are a few editing features missing, like selective edits, but you can get the majority of your work done there.

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Lightroom CC - No Connection

New Here ,
Mar 06, 2019

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When I use the new Lightroom CC on my personal PC or mobile device it works fine however when I use it on any of my school computers or laptops all running on windows 10 I cannot get to any images via the cross button on the left side. Indeed I cannot navigate to any folder on the device and I cannot locate any external devices. Additionally my images in my cloud do not automatically appear when I open the software. Anyone body got any ideas as to why? Ted

(Title edited for clarity to help future searches by Moderator)

Adobe Community Professional
Correct answer by Theresa J | Adobe Community Professional

Many education and enterprise accounts do not include the Lightroom ecosystem services. 99jon​‘s solution is your best option. With Lightroom for the web you can do most of the things you want to do in Lightroom. It’s just a little slower than using the application. There are a few editing features missing, like selective edits, but you can get the majority of your work done there.

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Mar 06, 2019 0
LEGEND ,
Mar 07, 2019

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Maybe the school is blocking the network connection? I suggest you speak with the computer Administrator.

Or try logging-in from a web browser:

https://lightroom.adobe.com/

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Mar 07, 2019 1
Adobe Community Professional ,
Mar 09, 2019

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Many education and enterprise accounts do not include the Lightroom ecosystem services. 99jon​‘s solution is your best option. With Lightroom for the web you can do most of the things you want to do in Lightroom. It’s just a little slower than using the application. There are a few editing features missing, like selective edits, but you can get the majority of your work done there.

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Mar 09, 2019 0
foxjoyce LATEST
New Here ,
Mar 09, 2019

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Hi thanks for your help with this it is much appreciated. I am disappointed though as a customer as my students cannot use what my school has paid for in goodwil, and times are hard and school funds are very dry at the moment... shame really

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Mar 09, 2019 0