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Lightroom CC Storage is full but Creative Cloud Desktop is not full

New Here ,
Jun 17, 2020 Jun 17, 2020

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I apologize in advance if I am missing something obvious. I've googled and checked threads in here, however the screenshot pretty much sums up my confusion. My CC storage was full, so I deleted a bunch of things in Lightroom CC, went through all locations of cloud storage, such as documents and assets, and cleared the deleted folder. 

 

According to the Creative Cloud Desktop app, I freed up half of my storage— however when I re-opened Lightroom, it still says my storage is full, and it shows the same on all my devices. It's been like this for about 2 weeks now. 

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Community Expert ,
Jun 17, 2020 Jun 17, 2020

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Have you tried logging out then back into your Adobe account? If doing so doesn't help, then you'll need to contact customer services.

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New Here ,
Jun 17, 2020 Jun 17, 2020

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Having the some issue.  Contacted support and they were no help.  Got bounced around to I believe 6 or 7 different people.  

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