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Lightroom CC ver 9.3 crashes on start Windows 10

New Here ,
Jun 28, 2020

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I spent three hours on the phone with Adobe last week to get Lightroom CC to stop crashing.  They replaced the current directml.dll with an older version and said it was a known bug that would take months to fix.

 

Tonight I went to use Lightroom CC 9.3 and it immediately crashes.  Photoshop continues to work as expected.  And of course it is on a weekend so now I cannot get any work done on my photos until them open on Monday.

 

Anyone have a clue on how to fix this piece of crap?

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

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Crash or freeze, Windows

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Lightroom CC ver 9.3 crashes on start Windows 10

New Here ,
Jun 28, 2020

Copy link to clipboard

Copied

I spent three hours on the phone with Adobe last week to get Lightroom CC to stop crashing.  They replaced the current directml.dll with an older version and said it was a known bug that would take months to fix.

 

Tonight I went to use Lightroom CC 9.3 and it immediately crashes.  Photoshop continues to work as expected.  And of course it is on a weekend so now I cannot get any work done on my photos until them open on Monday.

 

Anyone have a clue on how to fix this piece of crap?

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

Topics

Crash or freeze, Windows

Views

60

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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