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Lightroom cc will not download raw files

New Here ,
Sep 21, 2019

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I have lumix tz200 which I took holiday photography 

I have downloaded latest software for lightroom to support camera 

I took pictures in jpeg and raw

J peg download but RAW will not

I am so frustrated with lightroom that I am looking elsewhere for software

I use an I Mac at home and purchased a surface pro 4 to use as back up

lightroom cc will only run mobile on the surface!, so that was a waste of time

and now the problem with my I Mac not downloading raw files is tear hair out time

Has anyone suggestions for downloading raw files to my I Mac 

 

 

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Lightroom cc will not download raw files

New Here ,
Sep 21, 2019

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I have lumix tz200 which I took holiday photography 

I have downloaded latest software for lightroom to support camera 

I took pictures in jpeg and raw

J peg download but RAW will not

I am so frustrated with lightroom that I am looking elsewhere for software

I use an I Mac at home and purchased a surface pro 4 to use as back up

lightroom cc will only run mobile on the surface!, so that was a waste of time

and now the problem with my I Mac not downloading raw files is tear hair out time

Has anyone suggestions for downloading raw files to my I Mac 

 

 

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WobertC LATEST
Adobe Community Professional ,
Sep 21, 2019

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Can you post the top 10 lines from the Menu: Help > System Info... ?

Do you get any error messages?

Saying "...RAW will not..." does not give us many clues to help with an answer!

I believe the TZ200 was supported for raw files from Lightroom Version 1.3 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

Regards. My System: Lr-Classic 9.4, Lightroom 3.4, Photoshop 2020 (21.2.1), Nikon DSLR, Windows-10.

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