Lightroom CC won't sync presets to mobile app

[Nicole Slater Photos]

Hi!

I saw that there were previous postings with this topic, but all a couple years old.  Certainly we aren't still dealing with the same issue 2 years later?

My apps are both updated and I've imported the presets correctly into Lighroomt CC.  It's been 4 days and the new presets, both my own that I created and ones that I purchased aren't syncing to the mobile app. 

Has anyone had this problem and fixed it?  

[selondon]

You could also post on the following forum that is monitored by the engineering team (this is mainly as user to user forum):

https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_cc

Which release of Lightroom are you using? (the CC was dropped from the name a while ago)