lightroom cc

New Here ,
Oct 11, 2020 Oct 11, 2020

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my lightroom keeps crashing/freezing.

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Crash or freeze

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Adobe Employee ,
Oct 12, 2020 Oct 12, 2020

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Hi there,

 

Sorry to hear that Lightroom keep crashing and freezing. However, we'd need some details in order to suggest and offer you some troubleshooting steps to resolve the issue:

 

  • What is the version of Lightroom you're using?
  • What is your operating system?
  • When exactly does the app crashes or freezes? Does it happen while using a particular tool or feature in Lightroom?

 

Thanks,

Akash

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