Lightroom classic crashing on Windows 10 Error - error when reading from its preview cache

[ejrii]

Keep getting message that "Lightroom enountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches". Usually occurs in Library. Running Windows 10 on HP laptop. Rebooting doesnt seem to help. Any similar experiences? Any thoughts on resolution?

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[Sahil.Chawla]

Hi Jim,

Sorry to hear about Lightroom Classic crashing, could you please let us know the version of Lightroom you're working on? You can check it by going to Help > System Info

Also, please try the steps mentioned here and let us know if it helps with the issue: https://helpx.adobe.com/in/lightroom-classic/kb/lightroom-gives-error-preview-cache.html

Regards,
Sahil