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Lightroom crashes on startup since 4.0 update

New Here ,
Oct 27, 2020 Oct 27, 2020

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Hello!

 

Since the Lightroom updated to version 4.0 (4.0 (2020.1007.1023)) it keeps crashing on startup - I have not been able to launch it a single time. I am on Mac OS X 10.13.6 (17G14033) (I know - old, but until now worked without problems). Anyone with a similar issue or a suggestion on what possibly could be done/checked in order to get it to work?

 

Many thanks!

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New Here ,
Oct 27, 2020 Oct 27, 2020

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I'm having the same issue. I even tried reverting back to an older version but now none of my Adobe apps will even launch. The closest I get is PS says that it's encountered a problem with the display driver but my 2017 macbook pro was literally just running it a few days ago. 

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Community Beginner ,
Oct 27, 2020 Oct 27, 2020

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I am also having this issue. 

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New Here ,
Oct 27, 2020 Oct 27, 2020

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i am having the same issue

 

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New Here ,
Oct 28, 2020 Oct 28, 2020

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I am having the same crash issues. I have a brand new iMAC. Its horrible

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New Here ,
Oct 28, 2020 Oct 28, 2020

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I'm having the same issue too.  It worked fine Monday & wouldn't open yesterday.  I also can't log into my Creative Cloud desktop app.

 

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New Here ,
Oct 28, 2020 Oct 28, 2020

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Same issue here.. and it happend with my two macs... since the actualization to the 4.0 version i cant use it anymore, it keeps crashing on the startup

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New Here ,
Oct 28, 2020 Oct 28, 2020

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I rolled back to 3.4 and now everything is working again...

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New Here ,
Oct 28, 2020 Oct 28, 2020

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You are using mac o windows ?
How do you install a previous version ?

Thanks

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Community Expert ,
Oct 28, 2020 Oct 28, 2020

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You should be able to install other versions via the three dots next to Lightroom on the Creative Cloud app

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Community Expert ,
Oct 28, 2020 Oct 28, 2020

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Check out the specs and see if you have the correct system requirements, for instance Mac OS 10.13 isn't supported anymore.

https://helpx.adobe.com/lightroom-cc/system-requirements.html

 

 

 

 

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