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Lightroom crashes PC to bluescreen

New Here ,
May 19, 2019

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Hello,

I have an issue with Lightroom CC, in that it frequently crashes my PC so that it reboots itself.

I do not have seen a particular pattern or cause for it, it just freezes after some time and then crashes the computer,

Anybody having a similar issue or solution?

Adobe Community Professional
Correct answer by Ian Lyons | Adobe Community Professional

Try disabling the GPU support in preferences

lrcc gpu off.png

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Lightroom crashes PC to bluescreen

New Here ,
May 19, 2019

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Hello,

I have an issue with Lightroom CC, in that it frequently crashes my PC so that it reboots itself.

I do not have seen a particular pattern or cause for it, it just freezes after some time and then crashes the computer,

Anybody having a similar issue or solution?

Adobe Community Professional
Correct answer by Ian Lyons | Adobe Community Professional

Try disabling the GPU support in preferences

lrcc gpu off.png

Views

86

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May 19, 2019 0
Adobe Community Professional ,
May 19, 2019

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Try disabling the GPU support in preferences

lrcc gpu off.png

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May 19, 2019 1
New Here ,
May 20, 2019

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Hi Ian,

thank you, I think that fixed it! (Had the same issue with Photoshop).

Weird that it crashes though, I feel like there should be an error message / hint.

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May 20, 2019 0