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Hello there,
I've recently switched to the photography plan, All the programs work just fine ,but lightroom version 3.3 won't respond and I can't close the program to update to v 3.4
What can be done to fix this issue?
Hi there,
Sorry that Lightroom Desktop 3.3 does not respond and you can't close the app.
What is the operating system you're working with? Please restart your computer and do not start Lightroom Desktop. Open the Creative Cloud desktop app and update to the 3.4 version of Lightroom dekstop. See https://helpx.adobe.com/lightroom-classic/kb/keeping-lightroom-up-to-date.html#Whatisthemostcurrentversion
If that still doesn't help, would you mind resetting the Lightroom app preferences to defa
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Hi there,
Sorry that Lightroom Desktop 3.3 does not respond and you can't close the app.
What is the operating system you're working with? Please restart your computer and do not start Lightroom Desktop. Open the Creative Cloud desktop app and update to the 3.4 version of Lightroom dekstop. See https://helpx.adobe.com/lightroom-classic/kb/keeping-lightroom-up-to-date.html#Whatisthemostcurrentv...
If that still doesn't help, would you mind resetting the Lightroom app preferences to default? Press and hold the Shift + Option + Delete keys.(Mac) or Press and hold the Shift + Alt keys while
starting Lightroom. A dialog box should appear asking you restore the preferences.
Thanks,
Akash
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That's great. Glad to know it worked. If you have any other query or need further assistance, feel free to get back to us anytime. Thanks,
~Akash