Hi. I apologize in advance for my bad English. I have a problem with Lightroom Desktop. When I open the software, it freezes and does not display my albums or photos. In addition, the synchronization icons at the top right are not displayed. When I open the preferences box, I am told in the cloud storage part "cannot connect to the network". I uninstalled and reinstalled Lightroom 2 times and cleared the software cache.
I have no connection problems and I have access to all my images on Lightroom Classic and on my app on my phone.