Dear community,
English is not my native language so I'm gonna try to describe my problem as best as I can:
I always used Ligtroom, but at the beggining of 2019 I started using LRCC. The cloud storage wasn't big and I didn't quite understant where the original photos were storage, so at some point the 100GB storage wasn't supporting my workflow. Recently, I discovered that my Creative Cloud also had Lightroom Classic, so I downloaded it with the intent of migrating my worflow from LRCC to Lightroom Classic.
Also, I'm changing computers, so I updated my storage plan from 100GB to 1T so when I opened the LRCC on the new computer it would have all of my photos. But, before I could do that, I opened the Lightroom Classic and clicked to sync the catalog. It started to show photos of previous catalogs that werent in the LRCC or in my cloud. I think I closed it before it could finish the syncing, all I know is that on the next day, when I opened LRCC, all of my recent photos were gone and it only showed the old photos that were in LRClassic. I went in the Cloud as the support told me to but even there the photos are missing. I don't know what to do and, 13 months of work just desappeared.
I appriciate any kind of help as I searched all over the internet and reached Adobe's technical support several times but no one seems to know how to help me.
Thank you very much, Clara
{Thread renamed by moderator}
1
Reply
AdChoices