Lightroom doesn't read ARW files - even after updating to the latest version

New Here ,
May 03, 2020

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My Lightroom is currently updated to version 9.2.1 and it still doesn't read the Sony ARW files.

 

When trying to import the files from SD card it shows 'Preview unavailable for this file.' And then 'Some import operations were not performed. The file cannot be opened by Lightroom'. 

 

How is that possible even when using the latest Lr version?

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Lightroom doesn't read ARW files - even after updating to the latest version

New Here ,
May 03, 2020

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My Lightroom is currently updated to version 9.2.1 and it still doesn't read the Sony ARW files.

 

When trying to import the files from SD card it shows 'Preview unavailable for this file.' And then 'Some import operations were not performed. The file cannot be opened by Lightroom'. 

 

How is that possible even when using the latest Lr version?

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Creative Cloud

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406

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May 03, 2020 0
Adobe Community Professional ,
May 03, 2020

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Are you using Lightroom or Lightroom Classic? Have you tried copying the files to your hard drive before importing them?

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May 03, 2020 0
Adobe Community Professional ,
May 04, 2020

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You are using the latest version of Lightroom Classic all right, and although you do not mention which Sony camera you use, it should be able to import your .ARW files. You also do not say which operating system you use. Is it perhaps MacOS X Catalina? If so, did you give Lightroom Classic permissions to access removable volumes?

 

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-- Johan W. Elzenga

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May 04, 2020 1