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Lightroom don't show preset

New Here ,
Aug 11, 2020 Aug 11, 2020

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Hi, I already searched a solution for this problem and I didn't find anything.

 

I can't find the imported presets in Lightroom. I attached the photos of different phase of the process and seem the preset are import exactly (infact i can see them in settings) but they don't show in the list for use them.

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Community Expert ,
Aug 11, 2020 Aug 11, 2020

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Can you talk us through about what the screenshots show? I do not speak Italian, but as far as I can see screenshot 3 tells you there was an error and the presets were not imported.

-- Johan W. Elzenga

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New Here ,
Aug 11, 2020 Aug 11, 2020

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Ok sorry,

In "Preset 1" you can see the only 2 folder of presets that Lightroom show me (I added them with the same procedure: import presets >> select >> and click enter)

In "Preset 2" you can see the moment when i try to upload a new preset and Lightroom seem work well


In "Preset 3" Lightroom tell me that the presets al already charged in the program

 

In "Preset 4" I show you that Lightroom tell me the preset are correct imported

 

In "Preset 5" I show you the fact that I can see the presets loaded into the program if I go in settings and select what preset I want to use initially.

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Community Expert ,
Aug 11, 2020 Aug 11, 2020

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What kind of image do you have selected? RAW presets do not show if the image is JPEG.

-- Johan W. Elzenga

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New Here ,
Aug 12, 2020 Aug 12, 2020

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It's the same. PNG or RAW and I cant't never see the profiles

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Community Expert ,
Aug 12, 2020 Aug 12, 2020

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H'm, this is indeed strange. I wonder if the '&' in the group name of the "Los Angeles Mobile & Desktop Lightroom Presets" have anything to do with it. It seems this name is blocking the visibility of the rest of the list.

 

You better report this in https://feedback.photoshop.com. That is the forum to report bugs. This is a user-to-user forum, so there is nothing we can do about bugs.

-- Johan W. Elzenga

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