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Lightroom downloaders extract only preview

New Here ,
Nov 29, 2018

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Hi,

I have the following issue while using Lightroom downloader.

At the end of the export only the smartpreview are downloaded, for a total amount of 4 GB.

When I start the download process I get the following, with an estimate of almost 60GB to be downloaded.

Do you know how to fix this and download the actual pictures?

Thanks for helping,

Daniele

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Lightroom downloaders extract only preview

New Here ,
Nov 29, 2018

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Copied

Hi,

I have the following issue while using Lightroom downloader.

At the end of the export only the smartpreview are downloaded, for a total amount of 4 GB.

When I start the download process I get the following, with an estimate of almost 60GB to be downloaded.

Do you know how to fix this and download the actual pictures?

Thanks for helping,

Daniele

Views

47

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Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 29, 2018

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How did these photos get into the cloud? Were they synched with Lightroom Classic? If so, this is as expected. Lightroom Classic only syncs smart previews to the cloud, not original files.

-- Johan W. Elzenga, http://www.johanfoto.com

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