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Lightroom Glitching and Freezing on MacBook running macOS Catalina

New Here ,
Aug 19, 2020

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I just downloaded Lightroom maybe a week ago and I am using a MacBook Pro macOS Catalina and have been having so much trouble. The actual homepage keeps freezing every few hours and when I attempt to force quit it does nothing. I ultimatley have to restart my computer for it to reset. When I finish an edit and go to export it will say processing and after 30 minutes or so it still has not exported I then have to delete and reinstall the app? HELP

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Crash or freeze, Import and share, Problem or error

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Lightroom Glitching and Freezing on MacBook running macOS Catalina

New Here ,
Aug 19, 2020

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I just downloaded Lightroom maybe a week ago and I am using a MacBook Pro macOS Catalina and have been having so much trouble. The actual homepage keeps freezing every few hours and when I attempt to force quit it does nothing. I ultimatley have to restart my computer for it to reset. When I finish an edit and go to export it will say processing and after 30 minutes or so it still has not exported I then have to delete and reinstall the app? HELP

TOPICS
Crash or freeze, Import and share, Problem or error

Views

31

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Aug 19, 2020 0
Adobe Employee ,
Sep 02, 2020

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Hi there,

 

We're sorry about the experience due to Lightroom app freezing.

 

Please share the version of Lightroom. Does the app freezes while performing a specific task?

 

To get started, you may checkout the steps mentioned here: https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html

 

If the app still continues to run slow, please try turning off the GPU option from Lightroom's preferences. Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom and let us know if it helps.

 

Thanks,

Akash

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