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Lightroom Import no images showing up

New Here ,
Feb 17, 2020

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Hi, 

My lightroom is not importing my pictures, either from a SIM card that I put directly into my computer (a Mac) or even pictures from a folder on my desktop. I updated it to the newest version and it still does not import. In the import dialogue where the pictures to be imported should pop up nothing shows. Please reply if you know any ways to fix this! 

 

Thanks, 

Aidan 

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Lightroom Import no images showing up

New Here ,
Feb 17, 2020

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Hi, 

My lightroom is not importing my pictures, either from a SIM card that I put directly into my computer (a Mac) or even pictures from a folder on my desktop. I updated it to the newest version and it still does not import. In the import dialogue where the pictures to be imported should pop up nothing shows. Please reply if you know any ways to fix this! 

 

Thanks, 

Aidan 

TOPICS
Problem or error

Views

36

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 17, 2020 0
Adobe Employee ,
Feb 17, 2020

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Hi Aidan,

 

Sorry that Lightroom is not importing your images either via a memory card or from the local storage directly.

 

Which version of Lightroom are you using? Lightroom Classic or Lightroom desktop? Also, what is your operating system?

 

Would you mind restoring Lightroom Classic app preferences to default and let us know if the issue still persists? Please refer this article for step by step instructions:
https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html#restore_preferences_to_def...

 

Thanks,

Akash

 

 

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Feb 17, 2020 0
New Here ,
Feb 17, 2020

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The reset worked. Thank you so much!

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