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Lightroom iPad “Something went wrong” while signing in.

New Here ,
Dec 29, 2019

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Hi. I have another Adobe account (for work) and every time i sign in, it says "Something went wrong." Can someone help? The account works just fine on Photoshop, but not Lightroom.

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Lightroom iPad “Something went wrong” while signing in.

New Here ,
Dec 29, 2019

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Hi. I have another Adobe account (for work) and every time i sign in, it says "Something went wrong." Can someone help? The account works just fine on Photoshop, but not Lightroom.

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Problem or error

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65

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Dec 29, 2019 0
Adobe Community Professional ,
Dec 29, 2019

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Are you 100% certain that you are using the correct login information? Can you sign into the same account at lightroom.adobe.com? That will confirm that your information is correct and narrow the problem down to the app on the iPad.

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Dec 29, 2019 0
New Here ,
Dec 29, 2019

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I'm 300% sure.

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Dec 29, 2019 0
New Here ,
Dec 29, 2019

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Also, I tried that and it said "Access Denied,

."

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Dec 29, 2019 0
Adobe Community Professional ,
Dec 29, 2019

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I am moving this to the Lightroom forum, because the iPad does not run Lightroom Classic.

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Dec 29, 2019 0
Adobe Community Professional ,
Dec 29, 2019

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Is this work account a TEAM or CORP account?

 

Talk to the person, division, that is in Charge of the Adobe account.

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Dec 29, 2019 0
Adobe Community Professional ,
Dec 29, 2019

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Many enterprise accounts do not include Lightroom cloud services. That's probably why it isn't working for you.

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