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Lightroom is frozen after this message appears

New Here ,
Nov 15, 2019

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Perhaps Catalina related, in any case this is a recent problem; this progress box goes nowhere. Additionally under Sync Status it says "needs proxy migration". I cannot at this time upload any new photos to Lightroom, no doubt as a result of this problem. Any help is greatly appreciated, thanks.

 

movingyourphotos.jpg

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Lightroom is frozen after this message appears

New Here ,
Nov 15, 2019

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Perhaps Catalina related, in any case this is a recent problem; this progress box goes nowhere. Additionally under Sync Status it says "needs proxy migration". I cannot at this time upload any new photos to Lightroom, no doubt as a result of this problem. Any help is greatly appreciated, thanks.

 

movingyourphotos.jpg

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Problem or error

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58

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Nov 15, 2019 0
Adobe Community Professional ,
Nov 16, 2019

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That looks like a networking issue. How is your internet access configured? Are you logged into creative cloud in the CC app?

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Nov 16, 2019 0
New Here ,
Nov 16, 2019

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Thanks for looking; I am logged in, yes. Verified in CC Preferences. Access is hard-wired ethernet cable.

Message from clicking on Cloud symbol, upper right hand corner attests I am "synched and backed up", yet cannot import new jpegs.

 

importproblem.png

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Nov 16, 2019 0
Adobe Community Professional ,
Nov 16, 2019

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Seems silly but probably a good idea to restart the entire computer. 

 

I was more referring to how you are connected to the internet. Is this a home with a typical router and cable modem? An office with a commercial firewall and such?

 

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Nov 16, 2019 0
New Here ,
Nov 16, 2019

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"Access is hard-wired ethernet cable." Home. Bootups occur every day from overnight shutdowns.

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Nov 16, 2019 0
Adobe Community Professional ,
Nov 16, 2019

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Is your router configured with a firewall or something similar? Can you reach and login to https://lightroom.adobe.com in a webbrowser?

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Nov 16, 2019 0
JohnPel LATEST
New Here ,
Nov 16, 2019

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Yes, no problem with that link. Firewall off.

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Nov 16, 2019 0