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Lightroom is showing no images in my all photos

New Here ,
Jul 25, 2019

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not sure what I did. I was on the phone with support from Apple and needed help with my computer having no memory left. I think all my images and information was put into my documents that are lightroom. I dont know how to put them back. Im afraid to do anything without the help of a professional. I would like to speak to someone from adobe to help me through this . Can anyong help a paniced Adobe user that has all my images in Lightroom.

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Lightroom is showing no images in my all photos

New Here ,
Jul 25, 2019

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not sure what I did. I was on the phone with support from Apple and needed help with my computer having no memory left. I think all my images and information was put into my documents that are lightroom. I dont know how to put them back. Im afraid to do anything without the help of a professional. I would like to speak to someone from adobe to help me through this . Can anyong help a paniced Adobe user that has all my images in Lightroom.

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Jul 25, 2019 0
Adobe Employee ,
Jul 25, 2019

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Hi Tracey,

Sorry to hear about Lightroom is not displaying photos in the album, let's make it right.

  • Could you please let us know the version of Lightroom you're working with? go to Help > System Info to check the exact version.
  • Are you able to see the images here? Photo Editor | Online Photoshop Lightroom
  • Could you share a screenshot of how Lightroom looks now?
  • Are you signed into Lightroom using your Adobe ID?


Regards,
Sahil

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Jul 25, 2019 1
Adobe Community Professional ,
Jul 25, 2019

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Which Lightroom application are you using, Lightroom or Lightroom Classic? What were you doing when all of the images disappeared?

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Jul 25, 2019 0