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Lightroom just crashes on start since June update

New Here ,
Jun 30, 2020

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Hi,

Ever since the June update Lightroom doesn't even get to the start screen before opening up a crash report dialogue. I've hunted for ways to fix this but nothings working, any ideas?

Win 10, V3.3

Thanks

Hi,

I had the same issue and have had a solution from Adobe. The first option worked for me.

https://helpx.adobe.com/lightroom-classic/kb/crash_on_launch_windows.html

Regards

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Crash or freeze, Problem or error

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Lightroom just crashes on start since June update

New Here ,
Jun 30, 2020

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Hi,

Ever since the June update Lightroom doesn't even get to the start screen before opening up a crash report dialogue. I've hunted for ways to fix this but nothings working, any ideas?

Win 10, V3.3

Thanks

Hi,

I had the same issue and have had a solution from Adobe. The first option worked for me.

https://helpx.adobe.com/lightroom-classic/kb/crash_on_launch_windows.html

Regards

Topics

Crash or freeze, Problem or error

Views

105

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jun 30, 2020

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Hi,

I had the same issue and have had a solution from Adobe. The first option worked for me.

https://helpx.adobe.com/lightroom-classic/kb/crash_on_launch_windows.html

Regards

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New Here ,
Jun 30, 2020

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Fantastic thanks, I've done that and now I'm back!

Does this mean I have to do this every time I want to use LR? 

Regards

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New Here ,
Jul 01, 2020

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No, I've been on a couple of times since I'd done it and no problem, but worth remembering.

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New Here ,
Jul 01, 2020

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Goo to know, thanks

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New Here ,
Jul 01, 2020

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The release numbers in this solution are incorrect. They should be 20150 and 20152. Both are dev or fast lane releases so its down to you. I'm not sure that disabling the GPU is appropriate but I cant take issue with reverting to a previous release.

 

EDIT: I have a surface book and disabled the Nvidia GPU - Lightroom did not crash. -

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