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Lightroom makes Mac shutdown and external drive is making noise

New Here ,
Jul 14, 2020

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When open LR keeps Shotdown the whole IMac 

I am afraid my Hard Drives will get damage. 
can't work and also my external Hard Drive just stating making noise like is working harder. 
if I don't get in LR no issues. 
Just when opened LR the IMac just shuts down with no warning. 
Any ideas how can I resolve this issue. Is the first time is doing it. 

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Crash or freeze, Problem or error

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Lightroom makes Mac shutdown and external drive is making noise

New Here ,
Jul 14, 2020

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When open LR keeps Shotdown the whole IMac 

I am afraid my Hard Drives will get damage. 
can't work and also my external Hard Drive just stating making noise like is working harder. 
if I don't get in LR no issues. 
Just when opened LR the IMac just shuts down with no warning. 
Any ideas how can I resolve this issue. Is the first time is doing it. 

Topics

Crash or freeze, Problem or error

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 15, 2020

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Hi there,

 

Sorry that Lightroom is forcing your computer to shutdown. 

 

Which version of Lightroom are you using? Are you only facing this issue when the external drive is connected to your computer?

 

It seems that external drive is nearing a hardware malfunction and is causing Lightroom to crash. Please disconnect it from your computer and check if the issue still persists.

 

Thanks,

Akash

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