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Hi there,
Sorry that you cannot import one image in Lightroom mobile as you're getting an error message " one photo failed to import".
Which exact version of Lightroom on your mobile are you using? Are you using Lightroom on an Android or an iOS device? Do you get the error while importing from a specific location or while importing a specific image/collection?
You may checkout the suggestions offered in this discussion: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/lightroom-mobile-failing-to-import-phot...
Let us know the outcome.
Thanks,
Akash