Highlighted

Lightroom mobile lost all presets and photos

New Here ,
May 29, 2020

Copy link to clipboard

Copied

Yesterday I went to open Lightroom mobile app, realized I must have accidentally deleted bc it wasn't there so I re-downloaded it from the apple App Store and was prompted to update the app. After it re-downloaded I logged in with my email via Facebook and once it opened LR there were no photos and all of my presets that I had uploaded were gone. Please help me restore!

TOPICS
Problem or error

Views

251

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Lightroom mobile lost all presets and photos

New Here ,
May 29, 2020

Copy link to clipboard

Copied

Yesterday I went to open Lightroom mobile app, realized I must have accidentally deleted bc it wasn't there so I re-downloaded it from the apple App Store and was prompted to update the app. After it re-downloaded I logged in with my email via Facebook and once it opened LR there were no photos and all of my presets that I had uploaded were gone. Please help me restore!

TOPICS
Problem or error

Views

252

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 29, 2020 0
Adobe Community Professional ,
May 30, 2020

Copy link to clipboard

Copied

Do you have a Lightroom subscription, or are you just using the free mobile app only? If you do have a subscription, then you need to ensure you are logged in using your Adobe account ID, then all your data should download from your Adobe cloud. But if you don't have a subscription, then if you have deleted the app from your device then all the content (which would be stored only on that device) is also removed. In which case, do you have a backup of the device either in iCloud or iTunes?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 30, 2020 0