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Lightroom mobile restore purchase error

New Here ,
Apr 03, 2020

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I had an issue back December 19 where my Lightroom expired, I updated my payment via Apple and Lightroom wouldn't restore.

 

I contacted Adobe, did everything the suggested including cancelling my subscription with Apple, then trying to start again after being refunded. You guys told me it was an issue I needed to bring to Apple, they've said there's no issue with my subscription. 

Anyone else had this issues? It's been months now, I've signed out... re-installed apps, I've signed in and out of my Apple account, but nothing has worked.

 

I'm very unhappy that I cannot seem to get a fix after 3 months.

 

BEB94DDF-B1EA-40FF-BBA8-53169B7DE2F2.jpeg

1D871269-FEC6-474C-933F-FE3308272076.jpeg

183CC488-918D-4605-BC36-0A9A18E8DABB.jpeg

C65E355E-DC5F-4515-B45E-9881A8507C84.jpeg

 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Lightroom mobile restore purchase error

New Here ,
Apr 03, 2020

Copy link to clipboard

Copied

I had an issue back December 19 where my Lightroom expired, I updated my payment via Apple and Lightroom wouldn't restore.

 

I contacted Adobe, did everything the suggested including cancelling my subscription with Apple, then trying to start again after being refunded. You guys told me it was an issue I needed to bring to Apple, they've said there's no issue with my subscription. 

Anyone else had this issues? It's been months now, I've signed out... re-installed apps, I've signed in and out of my Apple account, but nothing has worked.

 

I'm very unhappy that I cannot seem to get a fix after 3 months.

 

BEB94DDF-B1EA-40FF-BBA8-53169B7DE2F2.jpeg

1D871269-FEC6-474C-933F-FE3308272076.jpeg

183CC488-918D-4605-BC36-0A9A18E8DABB.jpeg

C65E355E-DC5F-4515-B45E-9881A8507C84.jpeg

 

TOPICS
Problem or error

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 03, 2020 0

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