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Lightroom Mobile Storage

New Here ,
Nov 03, 2019

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Hi! I used all my storage in Lightroom so I upgraded my plan to 1TB. Ever since I did that, my Lightroom Mobile still says I don't have enough storage and won't let me add new photos. I have checked my storage multiple times and it is showing I have 1TB of storage, but it's still saying I don't have enough. I only have 800+ photos in my Lightroom cloud. I have also already tried deleting the app and reinstalling it. 

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Lightroom Mobile Storage

New Here ,
Nov 03, 2019

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Hi! I used all my storage in Lightroom so I upgraded my plan to 1TB. Ever since I did that, my Lightroom Mobile still says I don't have enough storage and won't let me add new photos. I have checked my storage multiple times and it is showing I have 1TB of storage, but it's still saying I don't have enough. I only have 800+ photos in my Lightroom cloud. I have also already tried deleting the app and reinstalling it. 

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Problem or error

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47

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Nov 03, 2019 0
Adobe Employee ,
Nov 03, 2019

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Hi there,

 

That isn't a great user experience as after upgrading to the 1TB Ligghtroom plan the mobile app says that there isn't enough storage, we're sorry to hear about this. 

 

Could you please try signing out of the Lightroom app on all the connected devices (mobile and desktop) and sign back in?

 

Thanks,

Akash

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