Lightroom Montly sub. via Mac App Store Can't access in. Different ADOBE ID

New Here ,
Dec 21, 2020 Dec 21, 2020

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I've had Lightroom Monthly Subscription downloaded via Mac App Store for a year now, and Since December I can't access but I was charged (renews Jan.14 2021)  When trying to restore purchase, it says different Adobe ID and I tried with both my adresses. Help figure this out please!

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Mac, Presets or profiles, Problem or error

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Adobe Employee ,
Dec 22, 2020 Dec 22, 2020

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I've just send you a private message with the Adobe-id which has the correct subscription applied. Hope this helps - Guido/ Lr Mobile QE

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New Here ,
Dec 22, 2020 Dec 22, 2020

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Thank you Guido! 

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