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I was always able to open my CR2 RAW files with Lightroom 6 while this last time it asked me to download Quicktime from Apple, and I did. But still no RAW files would open...
The camera is a Canon 5D mark IV and the operating system is Windows 10.
That camera model requires at least Lightroom 6.7, and with that version there is only preliminary support. What exact version of Lightroom 6 do you have installed?