Lightroom not recognising listed camera

New Here ,
Feb 24, 2021 Feb 24, 2021

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Camera raw plug in for Lightroom [both up-to-date] doesn't recognise the Canon G9 CR2 images, but Adobe's list of cameras covered includes the G9, G9x & G9x mk2.

 

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Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

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What exact version of Lightroom are you using?

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New Here ,
Feb 26, 2021 Feb 26, 2021

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"About Lightroom Classic" describes it as being Release 10.11 with Camera Raw 13.1 & my Photoshop reports 22.2.0 with 13.10.658.   Creative cloud reports all as being "up to date".

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Adobe Community Professional ,
Feb 26, 2021 Feb 26, 2021

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In which case your raw files should be recognised. So tell us a bit more about what happens when you try to import them.

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New Here ,
Feb 28, 2021 Feb 28, 2021

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The .CR2 files are on a local server and indexed in Lightroom. Library can correctly read metadata details [Camera - "Canon PowerShot G9", Aperture, Lens - "7.4-44.4mm"] but Develop, Lens Corrections, Enable Profile Corrections fails to identify the camera.
If I select Canon in the dropdown then it lists the various Canon EF lenses.
I attach a sample G9 .CR2 file with its associated .xmp

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Adobe Community Professional ,
Feb 28, 2021 Feb 28, 2021

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The lens profile for the G9 is already built in and applied automatically. It tells you that at the bottom of the lens correction panel, and when you click on the "i" icon in front of the "Built-in Lens Profile Applied" message you'll get the Info panel display.

 

G9.PNG

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New Here ,
Feb 28, 2021 Feb 28, 2021

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But I am getting "Unable to locate a matching profile automatically"

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Adobe Community Professional ,
Feb 28, 2021 Feb 28, 2021

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So can you post a screenshot of the Lens Correction panel in Lightroom Classic (use the Insert Photos link at the top of the reply box).

 

It would also be helpful to upload the actual CR2 file that you are using (you only uploaded the XMP sidecar earlier, which is no good without the actual image).

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New Here ,
Mar 02, 2021 Mar 02, 2021

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Sorry. I seem not to understand how to upload a phototo the community.  If I drag and drop from explorer, the boarder aroind the drag and drop window becomes a dashed red line.  If I try from the Lightroom ribbon, I get a solid green line but nothing else seems to happen.  The pic I am trying to send was auto named by the G9 asIMG_0041.CR2

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New Here ,
Mar 02, 2021 Mar 02, 2021

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Adobe Community Professional ,
Mar 03, 2021 Mar 03, 2021

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Thanks for the image uploads. Having looked further into the issue it would appear that the original G9 does NOT have any "built-in" or Adobe lens profile (it seems that Adobe only started lens profile support from the G10 onwards). Apologies for the confusion earlier, it seems that when I tried to download some G9 raw files to check, the files were actually from the G9X, which does have a built-in lens profile.

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New Here ,
Mar 04, 2021 Mar 04, 2021

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Thank you Jim.  Does that mean the G9 is not supported by CameraRaw?

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Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

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No, full raw support is fine (i.e. you can import and process raw files from that camera), it's just that there is no lens profile for that particular camera/lens.

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New Here ,
Mar 05, 2021 Mar 05, 2021

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Thank you for clarifying this.  When lens correction is beneficial with the G9, I shall have to resort to DxO. 

Regards,  Sidney.

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