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Lightroom not recognizing cloud storage

New Here ,
Nov 25, 2019

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Hello,

i was using the all apps student offer with 100gb cloud storage. Since I reached the limit, I added the 1 tb additional storage. Online i can see the total storage of 1,1 TB, but Lightroom CC (on Mac and mobile) still says 100 Gb. I already tried to log me out and in again.

 

regards,

jeneeben

 

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Lightroom not recognizing cloud storage

New Here ,
Nov 25, 2019

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Hello,

i was using the all apps student offer with 100gb cloud storage. Since I reached the limit, I added the 1 tb additional storage. Online i can see the total storage of 1,1 TB, but Lightroom CC (on Mac and mobile) still says 100 Gb. I already tried to log me out and in again.

 

regards,

jeneeben

 

{Thread renamed by moderator}

TOPICS
Problem or error

Views

42

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Nov 25, 2019 0
Adobe Employee ,
Nov 26, 2019

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Hi Jeneeben,

Have you tried signing out and back into the apps and see if the storage refreshes?
Also, could you make sure that you're using the correct Adobe ID?

 

Regards,
Sahil

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Nov 26, 2019 0