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Lightroom on Windows 10 Pro

New Here ,
Feb 22, 2020 Feb 22, 2020

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Hello, i just instalet Lightroom  on Windows 10 Pro 64, there was no issue with instalation, i`m able to open Lightroom, but when i try to open a picture to edit it closed automatcly with no error mentioned.

I reinstaled many times but same issue also i resterted my Laptop.

I tried to contact customer care, but they pass me from one to another with no result.

Somebody knows what`s going on or what should i do?

Thanks in advance.

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Community Expert ,
Feb 22, 2020 Feb 22, 2020

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Which Lightroom Version NUMBER?

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Mar 01, 2020 Mar 01, 2020

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Lightroom 3.2, last version of Lightroom.

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LEGEND ,
Mar 01, 2020 Mar 01, 2020

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Have you added photos to Lightroom from a folder on your computer?

Are they correctly sync’d and backed up – click the cloud icon (top-right) to check.

Are you choosing a thumbnail and then clicking the edit button (just below the cloud icon) to open the slider controls?

 

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