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Lightroom Presets Gone

Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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After the latest iOS update to Lightroom mobile all my presets are gone. Also all old esita are gone.

 

Please help. I would love to get my old presets back.

It's very frustrating

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New Here ,
Aug 18, 2020 Aug 18, 2020

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I have the same problem😩

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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So sad this. 

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New Here ,
Aug 18, 2020 Aug 18, 2020

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I'm having this problem as well

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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Hopefully we can get some help

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New Here ,
Aug 18, 2020 Aug 18, 2020

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I'm having the same issue! Plus I lost all my photos. I tried to recreate my preset but it's not working. 

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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Exactly the same issue here.

 

All gone after todays update

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New Here ,
Aug 18, 2020 Aug 18, 2020

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Is adobe monitoring these forums? We need answers 

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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Same problem here! I'm extremely worried and devastated! Lost all photos & presets!

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Community Beginner ,
Aug 19, 2020 Aug 19, 2020

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There is one preset I'm particular use every day and it's now gone.

 

😞

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New Here ,
Aug 19, 2020 Aug 19, 2020

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Same problem here- all is gone and disappeared. I'm so sad and frustrated... no answers!!! 

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New Here ,
Aug 19, 2020 Aug 19, 2020

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Same! I thought i'm the only one who have this problem, all of my photos and presets are gone😭

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Community Expert ,
Aug 19, 2020 Aug 19, 2020

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Community Beginner ,
Aug 19, 2020 Aug 19, 2020

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same problem here in Taiwan!!!! All presets are gone after the update. Adobe please help to solve this!!!! 

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Community Beginner ,
Aug 19, 2020 Aug 19, 2020

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I thought I was the only one with this issue. 

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Community Beginner ,
Aug 19, 2020 Aug 19, 2020

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Will adobe be helping to fix this?? I think a lot of people are facing this problem and it's driving me crazy. 

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LEGEND ,
Aug 19, 2020 Aug 19, 2020

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Community Beginner ,
Aug 19, 2020 Aug 19, 2020

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In other words I am dead. I did uninstall my app.

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New Here ,
Aug 23, 2020 Aug 23, 2020

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I have the same problem as all of you and am really beyond frustrated and sad. Have so much to work, both for me and other people and now I can't since all my photos and custom presets are all gone! Really hope this serious problem will be resolved in our benefit...

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New Here ,
Aug 23, 2020 Aug 23, 2020

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LATEST

Adobe now admits they are gone forwever, but Adobe is so sorry.  Thats all, terrific response from Adobe incredibly helpful.  https://www.theverge.com/2020/8/20/21377411/adobe-lightroom-ios-ipados-app-update-pictures-photos-pr...

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