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After the latest iOS update to Lightroom mobile all my presets are gone. Also all old esita are gone.
Please help. I would love to get my old presets back.
It's very frustrating
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I have the same problem😩
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So sad this.
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I'm having this problem as well
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Hopefully we can get some help
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I'm having the same issue! Plus I lost all my photos. I tried to recreate my preset but it's not working.
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Exactly the same issue here.
All gone after todays update
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Is adobe monitoring these forums? We need answers
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Same problem here! I'm extremely worried and devastated! Lost all photos & presets!
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There is one preset I'm particular use every day and it's now gone.
😞
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Same problem here- all is gone and disappeared. I'm so sad and frustrated... no answers!!!
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Same! I thought i'm the only one who have this problem, all of my photos and presets are gone😭
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See https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod... for details on this issue
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same problem here in Taiwan!!!! All presets are gone after the update. Adobe please help to solve this!!!!
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I thought I was the only one with this issue.
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Will adobe be helping to fix this?? I think a lot of people are facing this problem and it's driving me crazy.
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Stand by. Don't uninstall the app. Adobe is looking for a fix.
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In other words I am dead. I did uninstall my app.
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I have the same problem as all of you and am really beyond frustrated and sad. Have so much to work, both for me and other people and now I can't since all my photos and custom presets are all gone! Really hope this serious problem will be resolved in our benefit...
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Adobe now admits they are gone forwever, but Adobe is so sorry. Thats all, terrific response from Adobe incredibly helpful. https://www.theverge.com/2020/8/20/21377411/adobe-lightroom-ios-ipados-app-update-pictures-photos-pr...