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I have a CC All Apps Subscription (not a Kivuto plan according to chat and Twitter support). Plan page indicated I ave access to Lightroom and Lightroom mobile:
However, when I try to access Lightroom, I get the following messages:
Online: (lightroom.adobe.com) Expired Trial
Desktop: Buy Now, click and it says "You Subscribed" (All other CC desktop apps working fine)
Mobile: Trial Expired (also having the same issue described here where I cannot restore purchases)
I had previously purchased a separate LR mobile subscription (now expired, purchased on the same account) and I am wondering if this is what the authentication server is seeing.
Thanks for your help!
I met same issue. Did you solve this?
Yes, Twitter support fixed it on the backend