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Lightroom stuck at in progress message

New Here ,
May 20, 2020

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my LR is not responding , it was stuck with "checking space on the disk"trying to add pics from my desktop, and even after click "x" to cancel , it is stuck in "cancelling" of 4 attemps , 4 activities are in progress , I cannot close LR , I cannot restart the computer.

can anyone help?

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Activation, New user

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Lightroom stuck at in progress message

New Here ,
May 20, 2020

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my LR is not responding , it was stuck with "checking space on the disk"trying to add pics from my desktop, and even after click "x" to cancel , it is stuck in "cancelling" of 4 attemps , 4 activities are in progress , I cannot close LR , I cannot restart the computer.

can anyone help?

TOPICS
Activation, New user

Views

430

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 20, 2020 0
Adobe Employee ,
May 22, 2020

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Hi there,

 

Sorry to hear about the difficulty importing images in Lightroom desktop as it's stuck calculating the available disk space.

 

How many images are you trying to import and how long is it taking to import? Do you mean that the import never finishes and you have to choose " X " to cancel the import process?

 

Also can you go to Help>System Info and get us the currently installed version number of Lightroom?

 

Thanks,

Akash

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