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Lightroom unable to connect to internet - macOS

New Here ,
Jan 08, 2020

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I have a mac , only 2 months old, but since purchsing I have been unable to effectively use lighroom. I also have a macbook air and light room works with no issue. 

 

I keep getting the 'unale to conect to internet' come upwith the X throuh the cloud. what can i do? what does this mean?

 

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Lightroom unable to connect to internet - macOS

New Here ,
Jan 08, 2020

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I have a mac , only 2 months old, but since purchsing I have been unable to effectively use lighroom. I also have a macbook air and light room works with no issue. 

 

I keep getting the 'unale to conect to internet' come upwith the X throuh the cloud. what can i do? what does this mean?

 

{Thread renamed by moderator}

Topics

Mac, Problem or error

Views

50

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 08, 2020

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Hi there,

We're sorry to hear that Lightroom is showing internet connection error, did the Opertaing System or Firewall software update recently?

Did you install Catalina recently? It sounds like you may have a security issue blocking access.

Please review your security setting at the OS and Internet Access level. 

Please check if this helps: https://helpx.adobe.com/lightroom-cc/kb/known-issues.html#SyncingLightroomphotos

Regards,
Sahil

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