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New Here ,
Feb 01, 2020

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Hey everyone! My Lightroom was glitching so I deleted the app. I had an account and thought everything would be okay. Nope reloaded and logged in. All my presets are gone! Payed for them and now super bummed I don't have them. Is there a way to get them back?

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Lost pic

New Here ,
Feb 01, 2020

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Hey everyone! My Lightroom was glitching so I deleted the app. I had an account and thought everything would be okay. Nope reloaded and logged in. All my presets are gone! Payed for them and now super bummed I don't have them. Is there a way to get them back?

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Feb 01, 2020 0
Adobe Community Professional ,
Feb 02, 2020

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I assume you are talking about Lightroom Mobile? If you have a Premium account, then the pictures and presets should be stored in the cloud, so logging into your account again should make them available again. If you do not have a Premium account then the pictures and presets were only stored on the device and by deleting the app you deleted the app data.

-- Johan W. Elzenga, http://www.johanfoto.com

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Feb 02, 2020 0
greule LATEST
Adobe Employee ,
Feb 03, 2020

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What you could try is to restored your phone from an earlier iOS back-up if you have one recently created.

With that all presets are transferred + preserved. As Johan mentioned, with deleting the app you deleted the app data.

btw. was you thinking that the presets are somehow stored as part of iCloud? Hope this helps,  Guido/ Lr Mobile QE

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Feb 03, 2020 0