• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Lost presets

Community Beginner ,
Jan 11, 2020 Jan 11, 2020

Copy link to clipboard

Copied

I got a new phone and when I downloaded Lightroom I lost all my presets. Does anyone know how to get all the presets I had back?

Views

229

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 12, 2020 Jan 12, 2020

Copy link to clipboard

Copied

Same thing happened to me and now I can't find any of my old pics or presets. My iPhone crashes & boot looped and when I got the new one "they couldn't fix it" then I lost everything. 

I'll let you know if I find a solution 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 13, 2020 Jan 13, 2020

Copy link to clipboard

Copied

LATEST

Did I get it right that both of you have not restored your new iPhone from an iOS backup which contains Lr and have

 Lr running as a free version? ...the restore from a backup of your previous phone  is the only way to preserve your presets and photos when you have Lr running as freemiun (without cloud sync)

A re-install will delete all the data from you phone. This cannot happen when you sync your presets+photos to the Lr Server-side. With that you can re-install an re-sync the data from the cloud  - Guido/ Lr QE 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines