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LR CC doesn't import photos

New Here ,
Aug 29, 2020

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Hello, i have a problem with LR CC- it can not import photos. it was, i guess, some kind of a index mistake. just don't know how to fix it

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LR CC doesn't import photos

New Here ,
Aug 29, 2020

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Hello, i have a problem with LR CC- it can not import photos. it was, i guess, some kind of a index mistake. just don't know how to fix it

TOPICS
Problem or error

Views

25

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 29, 2020 0
Adobe Employee ,
Sep 01, 2020

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Hi there,

 

That isn't a great user experience, we're sorry to hear about this. Please explain the issue you're facing in more detail with a brief description of your workflow?

 

Which version of Lightroom are you using? You could try to resolve this issue by signing out and then signing in again.

  1. From the menu bar, choose Help > Sign Out.
  2. Lightroom will now restart. 
  3. Sign in with your Adobe ID again when prompted.
  4. If that does not help, in Preferences> General menu uncheck the option "use graphics processor" (default is checked) Does your images start showing up?

 

Let us know the outcome.

 

Thanks,

Akash

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