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LR says Preview Unavailable

Community Beginner ,
Jul 26, 2020

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Hello all,

 

I recently purchased an Olympus TG-6 and need to convert my RAW files to DNGs. I downloaded Adobe DNG converter and converted the files BUT my Lightroom 6 (v 6.14 and Camera Raw v 10.1) still can't see them.  Is my LR outdated?   Am I able to upgrade?

 

Thank you, Robert S

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LR says Preview Unavailable

Community Beginner ,
Jul 26, 2020

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Hello all,

 

I recently purchased an Olympus TG-6 and need to convert my RAW files to DNGs. I downloaded Adobe DNG converter and converted the files BUT my Lightroom 6 (v 6.14 and Camera Raw v 10.1) still can't see them.  Is my LR outdated?   Am I able to upgrade?

 

Thank you, Robert S

Topics

How to, Import and share

Views

31

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 26, 2020

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Have you tried going to the DNG converter preferences and changing the compatibility option to an earlier version?

Annotation 2020-07-26 171125.jpg

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Community Beginner ,
Jul 28, 2020

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I have not, but I will try it now.  Thank you Jim Hess.  Much appreciated.

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