M: Magenta/Pink color cast when exporting raw images from Lightroom Desktop

Community Beginner ,
Jun 24, 2020

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Since the software update ie. only recently, when I process an image, it looks perfect until I try EXPORT it, at which point it automatically acquired a terrible red tint. 

 

(Shooting with a Nikon Z6. Processing on a 2019 Macbook air (retina) fyi)

 

Tried changing the colour space in the export window. Same red tint result for all colour space options. 

 

PLEASE HELP!

 
{Moderator Note: Edited the thread title, NMB-17412}

Adobe is aware of the issue and is trying to resolve the problem. I suggest you follow at this link.

https://feedback.photoshop.com/photoshop_family/topics/lightroom-destkop-magenta-cast-on-export-nikon-z6

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Import and share, Mac, Problem or error

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Community Beginner ,
Jun 27, 2020

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Not resolved. Any ideas, Guys?

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Community Beginner ,
Jun 27, 2020

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I have the same problem,  (LR 3.3) the pictures seems to be perfect but after export the red is oversaturated !!!

(Nikon D500 Processed with iMac retina 2019).  My option is reduce red saturation at a minimum but it would be desirable that Adobe give any solution/answer .. .

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Adobe Community Professional ,
Jun 27, 2020

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What application are you using to view the JPEG export files. Do they look OK when viewed back in Lightroom?

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Community Beginner ,
Jul 21, 2020

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The change occurs at the moment you includes watermark which becomes a little bluered and the red is oversatured, also the definition looks a little pixeled. The use of the sliders (LR) is coarse.

Looking back in LR looks perfect but the export one has poor quality.

I export to an file in the desk (iMac retina 2019) and open the file exported in the same computer.

As reference I had been using LR 2015.3 some years with an iMac 27" (2009) and OS X el Capitan 10.11.6 with excelent quality but this LR 3.3 has poor quality. 

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Adobe Community Professional ,
Jul 22, 2020

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Please see this problem report, which may be the cause of what you're seeing:

 

https://feedback.photoshop.com/photoshop_family/topics/lightroom-destkop-magenta-cast-on-export-niko...

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Adobe Community Professional ,
Jun 27, 2020

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Go to Edit> Preferences> Performance and set 'Use Graphics Processor' to 'Off.' Restart LR and check the file again in the Edit module. You may need to adjust the WB and other settings. If the image looks the same. You have other issues.  Go to Help> About Lightroom. What LR version are you using?

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Community Beginner ,
Jun 27, 2020

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Todd: after deactivating the graphic processor the result is the same (Red oversaturated)

I´m using Version 3.3  (2 months ago subscription ) Version 20200611-1039-7df19f1

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Community Beginner ,
Jun 28, 2020

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Hi @Todd_Shaner

 

Thank you for that reply. I set my 'use graphics processor' to OFF and it still exports with the red tint. So this didn't solve it for me. 

 

Intesting how @yeldezia

Below, also experienced this with a Z6 (Nikon). Wondering now, if that's the key - perhaps a change require on the camera?

 

I'm now a little reluctant to go and change the monitor profile, in case I change something there that didn't need 'fixing'! 

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Adobe Community Professional ,
Jun 27, 2020

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Please follow the directions at the below link to determine if you have a corrupted monitor profile. Once completed make sure to close and then restart LR so it can load the new display profile. As mentioned previously, you may now need to adjust the WB and other settings in the Edit module.

 

https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

 

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New Here ,
Jun 27, 2020

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I'm having the exact same issue (LR 3.3, Nikon Z6, Mac Pro, processing RAW files) and it just appeared with the recent upgrade.  I tried the steps outlined for a corrupt monitor profile and that didn't work.  The picture looks fine when editing, but when I export, the export preview has a strong magenta hue.  I also noticed that the preview image in the film strip has the magenta hue too but never the big image I'm editing.  

 

Interestingly, I've found that if I leave the white balance untouched ("As Shot"), I don't have the magenta hue on export.  But, as soon as I change the temp or tint by even 1 unit, the magenta hue shows up.  This obviously isn't a viable workaround, but I mention it because the behavior sounds like a bug.

 

Lastly, I don't notice the issue on JPGs, just RAW.

 

 

 

 

 

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Community Beginner ,
Jun 28, 2020

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Hey! So leaving the White Balance 'as shot' - WORKS!

 

but it does prevent the use of the White balance adjustment, which is fairly often used. 

 

But thank you, for this!!

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Adobe Community Professional ,
Jun 27, 2020

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"Interestingly, I've found that if I leave the white balance untouched ("As Shot"), I don't have the magenta hue on export."

 

I can't duplicate the issue as you've outlined, but I'm on Windows 10. It appears this may be a Mac only issue. Can anyone else test this on a Windows 10 system and see if the issue can be duplicated?

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New Here ,
Jun 27, 2020

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I did some more testing.  The issue is only happening to RAW images shot on my Nikon Z6.  RAW images from my old Nikon D90 are exporting without the magenta hue.

 

Also, as a workaround, I've found that subtracting about 75 units from tint (towards the green end) will get close to what you'd expect.  I've been making my edits, saving as a version, then creating a second version for export with the tint adjustment.   

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Community Beginner ,
Jun 28, 2020

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Thank you for this input. I wonder if the Z6 requires an update to match the V3.3 Lightroom update??

I'll try my D300 and revert

 

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Adobe Community Professional ,
Jun 28, 2020

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There was a white balance settings issue with the Z6 camera profiles, but that was fixed in LR Classic 8.2 and LR Desktop 2.2 (see below). I'm using LR Desktop 3.3 and can not duplicate the red tint in export files. I'll need to see one of the Z6 NEF with your settings that exhibits the issue.

 

From inside LR Desktop click on the Export icon in the upper right-hand corner and select 'Export Original (Original + Settings).' Upload the exported .NEF and .XMP files to Dropbox or other file sharing site and place the share link(s) in a reply here. I'll see if I can duplicate the issue.

 

https://feedback.photoshop.com/photoshop_family/topics/bug-reports-nikon-z6-raw-processing-and-adobe...

 

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New Here ,
Jun 28, 2020

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Todd, thanks for your help.  Here's a link to a file as requested.  I also included two screen shots, one from the LR develop module (looks fine) and the other from the export preview window which shows the magenta tint.

 

https://drive.google.com/drive/folders/1NSy4VUceFVNRi3aGWQBF92MJKvEi2pk0?usp=sharing

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Adobe Community Professional ,
Jun 28, 2020

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Thank you yeldezia. Please see my reply in this post that Adobe has acknowledged the issue and is working on a solution.

 

https://community.adobe.com/t5/lightroom/horrible-red-tint-when-exporting-from-raw/m-p/11247233#M288...

 

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