M: Magenta/Pink color cast when exporting raw images from Lightroom Desktop

Community Beginner ,
Jun 24, 2020

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Since the software update ie. only recently, when I process an image, it looks perfect until I try EXPORT it, at which point it automatically acquired a terrible red tint. 

 

(Shooting with a Nikon Z6. Processing on a 2019 Macbook air (retina) fyi)

 

Tried changing the colour space in the export window. Same red tint result for all colour space options. 

 

PLEASE HELP!

 
{Moderator Note: Edited the thread title, NMB-17412}

Adobe is aware of the issue and is trying to resolve the problem. I suggest you follow at this link.

https://feedback.photoshop.com/photoshop_family/topics/lightroom-destkop-magenta-cast-on-export-nikon-z6

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Import and share, Mac, Problem or error

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Adobe Community Professional ,
Jun 28, 2020

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Are any of you using a Windows 10 system or are you all on Mac systems? Also please let me konw what OS X version you're using if on a Mac and the LR version (Go to Help About Lightroom).

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Community Beginner ,
Jun 28, 2020

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iMac Retina 5K, 27" 2019;  macOS Catalina version 10.15.3; LR verson 3.3 20200611 .. .

A solution please ! 

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Community Beginner ,
Jun 28, 2020

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This is completey broken. A real show stopper.

 

Adobe Photoshop Lightroom 3.3 on macOS 10.15.5 here.

 

No matter if I export JPG, TIFF with sRGB, Adobe RGB or even ProPhoto RGB the export never ever matches the colours of the edit in Adobe Photoshop Lightroom 3.3.

 

In my case Fuji X100V (.RAF) and Canon EOS R (.CR3) files. I don't get what I see, totally not usable at the moment.

 

Same files in Capture One. Exported colours (depening on the settings of course) are looking exactly the same.

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Adobe Community Professional ,
Jun 28, 2020

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Adobe has acknowledged the issue in the Photoshop Family forum and is working on a fix. I suggest adding your 'Me To' vote and 'Follow' at the below link.

 

https://feedback.photoshop.com/photoshop_family/topics/lightroom-destkop-magenta-cast-on-export-niko...

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Community Beginner ,
Jun 30, 2020

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I am experiencing similar problem with the new version of PS v21.2. It could be connected. 

 

When I export from LR to jpeg all is good, but when I try to open from LR to PS I get this colour shift as seen from the image below. If I open from LR to PS 20.0.9 the colours are correct. Seems a problem of the new update. I havent touched my settings...

 

Annotation 2020-06-30 102620.jpg

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New Here ,
Jul 12, 2020

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Hello, Im having an issue using Adobe Lightroom on my MacBook Pro. 

I edited a photo to my liking, went to export it to my laptop, and the exported image is dramatically different from what I created. I have tried many different attempts on how to get the proper image exported. Any tips or advice would be appreciated. Thank you.

 

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Adobe Community Professional ,
Jul 13, 2020

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This may be a color management issue, not an export issue. What were your export settings and in what application do you view the exported image?

-- Johan W. Elzenga, http://www.johanfoto.com

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New Here ,
Jul 13, 2020

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I am having exactly the same problem. Edited a shoot, tried to export but when I change it from raw to jpeg the colours and lightning change dramatically. Works fine on mobile, but not on desktop.

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New Here ,
Jul 13, 2020

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Exactly the same problem... 

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Adobe Community Professional ,
Jul 13, 2020

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If you guys have exactly the same problem, why don't you start by answering the exact same questions?

-- Johan W. Elzenga, http://www.johanfoto.com

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Adobe Community Professional ,
Jul 13, 2020

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>Hello, Im having an issue using Adobe Lightroom on my MacBook Pro. 

 

If you run on Mac OS X it is unlikely (but still possible) that this is a color management issue as almost everything is color managed on Mac OS X. Most likely you are exporting to "originals+settings" which does not render the images but simply copies the images and puts some rendering instructions that only Adobe apps recognize into the metadata. So show us your export settings.

 

For the others and if you are on windows, and if you export to jpeg, it is almost 100% certainly a color management issue where you are using a non-color managed viewer app. The default viewer and browser on windows are not correctly color managed and always show you the wrong color. It is also possible (happens often) you have a corrupted display profile which also can lead to this effect.

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Community Beginner ,
Jul 13, 2020

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I'm experience this issue as well.

 

When exporting from Lightroom CC on macOS, the exported JPG takes on remarkably different colors (it looks like a lower/bluer color temperature, but I'm not precisely sure). I'm not familiar enough with monitor or application color profiles to troubleshoot, but the difference appears within the Lightroom CC export preview prior to exporting, as well as with the exported image when opened in other applications. The issue appears regardless of what Color Space is selected for the exported JPG. I do not have issues when exporting the same image with Lightroom CC on iPad.

 

I'm running Lightroom CC Version 3.3 from the Mac App Store (20200611-1039-7df19f1 Build) on macOS 10.15.5 on a MacBook Pro (Retina, Mid 2012).

 

Example image preview in Develop:

Screen Shot 2020-07-13 at 1.47.01 PM.png

Example image displayed when previewing the export (the exported image appears consistent with this preview). The issue appears to occur for all JPG and TIF export options, regardless of selected Color Space.

Screen Shot 2020-07-13 at 1.47.32 PM.png

 

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Adobe Community Professional ,
Jul 13, 2020

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That does look like a monitor profile issue? How are you calibrating your display? Can you show us the setting in System Preferences -> Displays -> Color? And Oh, on Macs you should ALWAYS turn off Nightshift and Truetone (in the Display tab of the Display control panel). They royally mess with the color of your display and can cause issues such as this.

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Community Beginner ,
Jul 13, 2020

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Thanks Jao!

 

I'm a little confused on why a monitor calibration issue would manifest in this way. Specifically, if I export the image as a JPG with the same settings from Lightroom CC on iPad, the colors appear to be correctly preserved (whether viewed on my MacBook's built-in display, external monitor, or the iPad). Likewise, the JPG exported from macOS that has this issue appears to display the incorrect colors consistently, regardless of which display I view it on.

 

I've uploaded the exports below for reference (both JPG, 90% quality, Small Size, sRGB color space).

 

macOS export (with color issues):

L1000119 - macOS Export.jpg

 

iPad export (no color issues):

L1000119 - iPad Export.jpg

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Adobe Community Professional ,
Jul 13, 2020

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Are you exporting these from the same file on the iPad and the Mac? That is extremely weird if so and looks like an actual bug. You should still try turning off truetone but that should not cause the actual file to be rendered like this! I would report this as a bug at https://feedback.photoshop.com

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Explorer ,
Jul 13, 2020

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Hi jargonjustin, 

 

I can confirm this is not a monitor issue. I'm having nearly the exact same issue. The only difference is that my images turn pink/magenta instead of your blue. 

 

Basically everything you've described, I've experienced on my end. The iPad renders the images fine, but when I try to render them with my Macbook Pro 16" there's a color cast. The color cast appears on jpg and tiffs, no matter the color space (sRGB, Adobe RGB, Display P3, and ProPhoto RGB). 

 

It's also likely not True Tone and Night Shift causing these issues since I have mine OFF and still experiencing this issue. 

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Community Beginner ,
Jul 13, 2020

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Thanks again Jao, Landonplane. I've opened a Problem on the Lightroom Feedback forum, if you want to follow or Me Too it: https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-on-macos-jpg-export-color-issues

 

 

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New Here ,
Aug 01, 2020

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I'm having the same issue. Using latest version of Lightroom CC on my Mac. One day everything worked just fine, the next I cannot for the life of me get Lightroom to export any of my files with the edits I have made. Curiously, it appears to export with some edits, just not all of them.

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Community Beginner ,
Aug 02, 2020

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Adobe has not given any solutions for this problem, and try point out to
the computer (iMac) as the source, something I don't agree.
I have canceled muy subsccription (including penalty) and I'm waiting for
the solution.
The editing process is spoiled as you insert the watermarks and becomes
oversaturated red when export.
Old versions LR worked properly in the same computer iMac 27"

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Explorer ,
Aug 02, 2020

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A few weeks ago I actually stopped using LR all together because of this problem. I've seen no solutions by the Adobe team and feel like they have just kind of left us hanging. 

 

Since then I've switched to Capture One 20 and really enjoying the trail period. And they're team is so responsive, I haven't had to wait for them to help me fix issues. And they're solution isn't to just downgrade to an older version of the software.

 

I'm tired of these feedback threads and writing up reports and trying to explain to them that it is not a display calibration issue: https://feedback.photoshop.com/photoshop_family/topics/lightroom-destkop-magenta-cast-on-export-niko... 

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Community Beginner ,
Aug 02, 2020

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I can tell you that if you make all those changes BUT leave the White balance as shot (ie. unchanged), then it saves properly. G-d knows why. I wish someone could tell me,

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Explorer ,
Jul 12, 2020

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Hi, I'm using Lightroom (cloud based) v3.3 on a Macbook Pro 16" (2.3 GHz 8-Core Intel Core i9,

AMD Radeon Pro 5600M with 8GB graphics, 32 GB 2667 MHz DDR4, running latest version of Catalina 10.15.5). Upon exporting photos, several (seems random) images are rendered with a pink/magenta hue. 

 

It looks like this only happens when exporting from Macbook Pros. I tried a varient of the same model of Macbook Pro and the same result - some images rendered with a pink hue. 

 

When I export the same images using a 2018 iPad Pro the images come out with my edits as expected and no pink hue. I've attached copies of the images. One is an export from my Macbook Pro and the other is from the iPad Pro. Both are using the exact same image, no other edits have been made to the image. And both are exported with the same file profile - JPEG, full size, 100%, screen sharpening (standard amount), sRGB profile. 

 

I can already confirm that it is NOT a monitor issue as I can see the pink hue on differing devices (Macbook, iPad, iPhone, Samsung TV). Even though both the iPad and Macbook Pro have a Display P3 gamut, I'm convinced it has something to do with the way Lightroom is rendering these photos on my Macbook Pro.

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LEGEND ,
Jul 13, 2020

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Maybe you could upload the original NEF and XMP file. If we can test it ourselves it may help you to isolate the problem. Otherwise it could be a profile problem with the MBP which Apple may need to fix.

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Explorer ,
Jul 13, 2020

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Hi 99jon,

 

I'm attaching the raw NEF file and XMP info HERE. Let me know if you can help isolate the problem.

 

I don't think it is a MBP profile problem since I see the same effect on my 2018 iPad Pro and iPhone Xs. When I export the same file from Lightroom (mobile) from my iPad, the render comes out perfectly with all edits and NO pink hue. I've exported a version of it from my iPad and viewed the export on my iPad, iPhone, and MBP and it looks great on all these devices with no strange color shift. 

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New Here ,
Jul 13, 2020

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I'm following, I experience the same problem when exporting my images to jpg.

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Explorer ,
Jul 13, 2020

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Hi Annelies, 

 

Thank you for confirming this issue. Unfortunately, I also see the same issue on tiff files as well as jpgs. It's the same issue that seems to plague both file exports, which strengthens my suspicion that it has something to do with how Lightroom is rendering the edits to the final file. 

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Adobe Community Professional ,
Jul 13, 2020

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Downloaded your image and ran it through the import/edit/export process on my Windows 10 system. The exported JPEG matched the edited NEF file. No mismatch of colors whatsoever. Used Lightroom 3.3.

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Explorer ,
Jul 13, 2020

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Hi JimHess,

 

Thank you for the feedback. It must be how my graphics card in my Macbook Pro is rendering the file. I'm not sure what else could explain it.

 

There was also a reported issue with Nikon Z6 files and Lightroom.

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Adobe Community Professional ,
Jul 13, 2020

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What version of Lightroom are you running? There was an issue with pink rendering of Nikon Z6 files that was fixed in one of the last versions. Using your file on my MacBook Pro I see no difference between the rendering in Lightroom and the exported jpeg.

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Explorer ,
Jul 13, 2020

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Hi Jao_vdL,

 

I'm using the latest version, Lightroom Cloud v3.3. It is a Nikon Z6 file so I wonder it that is the lynchpin in this issue. Which Macbook Pro are you using to render the file in Lightroom?

 Lightroom Version.png

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Adobe Community Professional ,
Jul 13, 2020

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I am on a 2018 15" MBP with a 2.9 GHz 6-Core Intel Core i9 and 32GB RAM.

 

On a whim, have you turned off (as you should!!) truetone and night shift in your display preferences for your display? It messes with color.

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Explorer ,
Jul 13, 2020

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Yes both True Tone and Night Shift are off on my computer.

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Adobe Community Professional ,
Jul 13, 2020

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Are you calibrating the display or using the stock profile (Color LCD)? What are you using to calibrate and what settings? Make sure to generate a v2 icc profile from calibration if you are.

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Explorer ,
Jul 13, 2020

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I'm not calibrating the display. I'm using the stock Apple calibration. I've attached the profile settings. But these displays are calibrated at the factory so I doubt that this color cast issue has anything to do with the way the screen is calibrated. 

 

The screen calibration wouldn't explain why I still see a photo that was exported with a pink hue across different devices. So for example if I export the image from my MBP with a pink color cast, I will still see that pink color cast if I view that export on my iPhone, iPad, Samsung TV, etc. 

Screen Shot 2020-07-13 at 7.23.16 PM.png

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Adobe Community Professional ,
Jul 14, 2020

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You should calibrate even these displays. The difference is easily noticable. The calibration at the factory is fairly good but not perfect for sure.

The display calibration can influence exported files if the display profile is corrupt and there are quite a few examples of this on this forum. What happens in this case is that Lightroom deals with corrupt display profiles in a different way than most other apps. In that case, your edits in Lightroom compensate and you export a file that is actually biased a bit the wrong way because you compensated for the problem in the calibration. To test for this, you should reimport the exported file into Lightroom and see if you get the pink hue there too. If not, it is the display calibration that is the issue. If you do get the pink hue in the reimported image, there is a bug in Lightroom.

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Explorer ,
Jul 14, 2020

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Hi Jao_vdL,

 

Thanks for continuing to help. I just did the experiment and I've attached the results below. It looks like it might be a bug in Lr since I still see the pink color cast even in the thumbnail. Screen Shot 2020-07-14 at 9.40.10 AM.png

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Adobe Community Professional ,
Jul 14, 2020

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That is a pretty strong indication this is a Lightroom bug indeed. Could you post your problem in https://feedback.photoshop.com (same login as this forum)? There actual Adobe engineers look for bug reports. They don't here. Also could you post your exported jpeg like you posted your NEF file? We can see if it looks pink on our machines too.

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LEGEND ,
Jul 13, 2020

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I downloaded and imported your NEF file.

I exported as original size, sRGB and standard sharpening.

Like Jim I’m on W10 and I’m not seeing any pink color cast, so I’m guessing this is specific to your Mac.

 

IMPORTED

 

Imported.jpg

 

EXPORT COPY

_LAN8563.jpg

 

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Explorer ,
Jul 13, 2020

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Hi 99jon,

 

Thank you for getting back to me and running that test. I'm not sure why the color cast would only be produced on my Macbook Pro. I mentioned in the original post that I had the same issue on a similar model of Macbook Pro. 

 

At this point I'm not sure what it could be. But thank you for looking into it. 

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Community Beginner ,
Jul 13, 2020

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For reference, I'm experiencing a similar issue as well (color issues in macOS JPG export). I've added some detail and example images at: https://community.adobe.com/t5/lightroom/trouble-exporting-image-with-my-edits/m-p/11285384#M29423

 

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Community Beginner ,
Jul 13, 2020

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For anyone else experiencing this issue, I opened a Problem on the Feedback forum: https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-on-macos-jpg-export-color-issues

 

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New Here ,
Jul 15, 2020

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I am following this, and experiencing the same error on my 2017 Macbook Pro. I firmly believe it is a bug with Lighroom.

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New Here ,
Jul 22, 2020

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I also encounter the Problem as described on a 2016 15,4" MacBook Pro i7 2,6Ghz, although only having the pink cast (tint) on Eos R and Leica Q2 files, while on my Hasselblad X1D II I get way too warm results (temperature) instead of the pink cast. 

All of this does not occur on my 2018 12,9" iPad Pro.

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New Here ,
Jul 31, 2020

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Dear Adobe Experts - 

I do experience the exact same problem: After updating to V.3.3 a few images captured with my Nikon Z6 show a pink color shift on export, even though they look perfectly fine while editing. This happens on both my computers a MacBook pro Retina and a 5K iMac Retina but only after upgrading to V.3.3. I experienced no issues in previous releases e.g 3.2.1. As a workaround I use Lightroom on my iPhone which exports the images perfectly fine. 

Best,
Chris

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LEGEND ,
Aug 01, 2020

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Adobe is aware of the issue and is trying to resolve the problem. I suggest you follow at this link.

https://feedback.photoshop.com/photoshop_family/topics/lightroom-destkop-magenta-cast-on-export-niko...

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