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Meus prestes sumiram - predefinição

New Here ,
Jun 30, 2020 Jun 30, 2020

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Depois dessa última atualização, meus presets sumiram e não aparecem mais. Consertem isso. Trabalho com esse aplicativo e preciso de uma solução

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New Here ,
Mar 31, 2021 Mar 31, 2021

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Olá Juliana, estou com o mesmo problema. Sumiram todos os meus presets. Você conseguiu solucionar o erro?

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New Here ,
Apr 13, 2021 Apr 13, 2021

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Mesmo problema por aqui. 

Já fiz de tudo e não aparece

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New Here ,
Apr 13, 2021 Apr 13, 2021

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Entrei em contato com o suporte do PS, falei com dois atendentes (um do Brasil e outro de fora) e nenhum conseguiu restaurar os presets. Simplesmente falam que sumiu e que não tem como recuperar. Simplesmente decepcionada com essa nova atualização. 

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New Here ,
Jun 25, 2021 Jun 25, 2021

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Kd meus presets??? Sumiram dps da atualizacao! Quero todos de voltaaaaaaaaaa

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New Here ,
May 13, 2023 May 13, 2023

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Estou com problemas com meus presets, sumiram todos, eu tinha muito! Quero reembolso! 

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