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Migration from Classic to CC Lost Mapping for Originals

New Here ,
Jan 21, 2020

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Hi everyone,

 

When I was using Lightroom Classic I had all of my originals on an external hardrive that I had mapped to Lightroom.  Now that I have migrated to Lightroom CC, all the Smart Previews of my previously edited photos show up as I had edited them in Classic, but I can't export photos because the original file can't be located even though I have my hardrive connected.  I can't seem to find a way to re-map this hardrive either.  Any ideas?

 

Thanks!

Matt

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Creative Cloud, File sync, New user

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Migration from Classic to CC Lost Mapping for Originals

New Here ,
Jan 21, 2020

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Hi everyone,

 

When I was using Lightroom Classic I had all of my originals on an external hardrive that I had mapped to Lightroom.  Now that I have migrated to Lightroom CC, all the Smart Previews of my previously edited photos show up as I had edited them in Classic, but I can't export photos because the original file can't be located even though I have my hardrive connected.  I can't seem to find a way to re-map this hardrive either.  Any ideas?

 

Thanks!

Matt

TOPICS
Creative Cloud, File sync, New user

Views

727

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Jan 21, 2020 0
Adobe Community Professional ,
Jan 21, 2020

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So are you trying to export them out of Cloudy Lightroom, or out of Classic Lightroom?

 

And Windows or Mac?

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Jan 21, 2020 0
New Here ,
Jan 29, 2020

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Hi John - I am trying to export them out of Lightroom CC using a Mac.  Here is a screen shot of the message I get when I try to export a full size, 100% quality JPG - With Lightroom Classic, as long as I had my external hardrive connected, it was no problem, but not the case with CC.

 

Screen Shot 2020-01-29 at 8.34.09 AM.png

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Jan 29, 2020 0
Adobe Community Professional ,
Jan 29, 2020

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OK, it looks like the photos were originally synced from Classic Lightroom, which means smart previews were uploaded to Adobe's servers. These are not full size. While Cloudy or CC Lightroom actually knows this, it still allows you to choose full size export but then gave you this error message.

Cloudy Lightroom doesn't know anything about mapping hard drives - it expects originals to be in the cloud. So if you want to export from Cloudy Lightroom at full size, full size originals need to be uploaded to Adobe's servers. You can do this by importing the files again into Cloudy and it will match these files to the smart previews.

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Jan 29, 2020 0
New Here ,
Jan 29, 2020

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Thanks, John I will give that a shot! Do I need to import into the specific albums I already had set up or will it still sync the originals to the Smart Previews regardless of placing them in the correct albums?

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Jan 29, 2020 0
Adobe Community Professional ,
Jan 29, 2020

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I think the answer is "regardless", but it's not something I remember testing.

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Jan 29, 2020 0
New Here ,
Jan 29, 2020

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That seems to have done the trick! Thanks for your help, John!

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Jan 29, 2020 0