Highlighted

Migration to Lightroom CC not possible

New Here ,
Jan 17, 2019

Copy link to clipboard

Copied

I'd like to migrate from Lightroom Classic to Lightroom CC. During catalog migration I get an error and migration stops at about 10%. In English, it says it's an unexpected situation and I should contact the support.

The log tells me almost no errors except one element having conflicting meta data.

---- log output ---------

********** FEHLERCODE UND ANZAHL ***********

ON_BATTERY_POWER: 1

PROCESSING_ERROR: 1

********** DETAILS DER QUELLDATEIVERARBEITUNG ***********

storeProviderID: BE5473BF-F6F3-42F3-AFDE-E2E1B79AFD97

Source DBVersion : 0700003

Anzahl der absoluten Ordnerpfade: 1

Anzahl der relativen Pfade: 521

Anzahl der gültigen Ordner: 121

Anzahl der ungültigen Ordner: 0

Größe der gültigen Elemente: 134568197739

Anzahl der Elemente: 16029

Anzahl der Elemente, die zu Quellen gehören.: 16029

Anzahl der fehlenden Elemente aufgrund fehlender Dateien: 0

Anzahl der fehlenden Elemente aufgrund fehlender Ordner: 0

Anzahl der fehlenden Elemente : 0

Anzahl der virtuellen Kopien: 34

Anzahl der übersprungenen virtuellen Kopien: 0

Anzahl der Elemente mit widersprüchlichen Metadaten: 1

Anzahl der migrierbaren Elemente mit widersprüchlichen Metadaten: 0

***************************

(Fehlercode: ON_BATTERY_POWER)

***************************

ON_BATTERY_POWER Stromversorgung nicht angeschlossen

***************************

(Fehlercode: PROCESSING_ERROR)

***************************

PROCESSING_ERRORBeim [

  Assets_Metadata_Conflict_pass : assertion failed! ] ist ein Fehler aufgetreten. Fehlerinformationen: ^2

----------------

In Lightroom Classic I already tried everything that was possible for me to sort out possible problems like missing images, paths, conflicting meta data. However, the error remains and I don't know how to identify the root cause for this migration problem.

I also started Lightroom CC with -tracebacks option but found no useful information, see below.

What else could I do to find the root cause stopping migration?

Best regards

Martin

---- -tracebacks output ---------

2019-01-17 20:26:05.036 Adobe Lightroom CC[37437:1744208] AdobeCrashReporterInitialize: executionTime = 0.012381 seconds

2019-01-17 20:26:05.056 Adobe Lightroom CC[37437:1744208] Enabling noisy tracebacks.

2019-01-17 20:26:05.078 Adobe Lightroom CC[37437:1744208]

Toolkit has incompatible version : "1.0" is not "2.1"

2019-01-17 20:26:05.078 Adobe Lightroom CC[37437:1744208]

Cannot load toolkit at path: /Applications/Adobe Lightroom CC/Adobe Lightroom CC.app/Contents/Frameworks/cef_toolkit.agtoolkit

subscriber

2019-01-17 20:26:07.991 Adobe Lightroom CC[37437:1744208] Failed to restore first responder (message was _finishedLoadingNibDependencies) NOT KEY

objc[37441]: Class HTTPHeader is implemented in both /Library/Application Support/Adobe/AdobeGCClient/AdobeGCClient.app/Contents/MacOS/AdobeGCClient (0x10dafcb88) and /Library/Application Support/Adobe/AdobeGCClient/HDPIM.dylib (0x115ca7890). One of the two will be used. Which one is undefined.

objc[37441]: Class ProxyManager is implemented in both /Library/Application Support/Adobe/AdobeGCClient/AdobeGCClient.app/Contents/MacOS/AdobeGCClient (0x10dafcbd8) and /Library/Application Support/Adobe/AdobeGCClient/HDPIM.dylib (0x115ca78e0). One of the two will be used. Which one is undefined.

2019-01-17 20:26:23.663 Adobe Lightroom CC[37437:1744208]

maybeAssignLayoutAttributeL had an unhandled key: place

2019-01-17 20:26:25.789 Adobe Lightroom CC[37437:1744540]

assertion failed!

    0: global   assert                         - C

    1: method   processMigrationSourceData     - 1828780902:43+69

    2:          [unnamed]                      - 668298276:394+8

    3: global   pcall                          - C

    4: upvalue  ?                              - 668298276:207+90

    5: upvalue  ?                              - 668298276:589+88

    6:          [unnamed]                      - 1096034565:20+3

    7: global   pcall                          - C

    8: method   next                           - 835593318:58+7

    9:          [unnamed]                      - 1132845634:30+6

   10: global   pcall                          - C

   11: method   onNext                         - 2004220862:73+6

   12:          [unnamed]                      - 1488337223:51+8

   13:          [unnamed]                      - 1019896884:19+9

   14:          [unnamed]                      - tail

   15: global   pcall                          - C

   16: upvalue  ?                              - 1481015686:54+6

   17:          [unnamed]                      - 1481015686:102+23

   18:          [unnamed]                      - tail

   19: global   pcall                          - C

   20:          [unnamed]                      - 835593318:109+11

   21: global   pcall                          - C

   22: upvalue  ?                              - 330242594:50+7

   23:          [unnamed]                      - 330242594:74+23

   24:          [unnamed]                      - tail

   25:          [unnamed]                      - 412973292:139+19

   26: global   pcall                          - C

   27: upvalue  ?                              - 330242594:50+7

   28:          [unnamed]                      - 330242594:74+23

   29:          [unnamed]                      - tail

   30: method   next                           - 412973292:106+14

   31:          [unnamed]                      - 1132845634:30+6

   32: global   pcall                          - C

   33: method   onNext                         - 2004220862:73+6

   34: upvalue  ?                              - 2074190856:45+8

   35:          [unnamed]                      - 1802721243:143+14

   36: method   schedule                       - 1019896884:19+9

   37:          [unnamed]                      - 1802721243:119+15

   38:          [unnamed]                      - 2074190856:45+11

   39: global   pcall                          - C

   40:          [unnamed]                      - 1802721243:96+14

   41:          [unnamed]                      - 1019896884:19+9

   42:          [unnamed]                      - tail

   43:          [unnamed]                      - tail

   44: global   pcall                          - C

   45: upvalue  ?                              - 1481015686:54+6

   46:          [unnamed]                      - 1481015686:102+23

   47:          [unnamed]                      - tail

   48:          [unnamed]                      - 412973292:139+19

   49: global   pcall                          - C

   50:          [unnamed]                      - 330242594:50+7

   51:          [unnamed]                      - tail

   52: global   pcall                          - C

   53: method   invoke                         - 363310666:47+4

   54:          [unnamed]                      - 1220733886:30+14

   55: global   pcall                          - C

   56: method   schedule                       - 1220733886:46+24

   57:          [unnamed]                      - 330242594:74+18

   58: global   pcall                          - C

   59: method   subscribe                      - 1570944340:10+21

   60: upvalue  ?                              - 1875443985:386+48

   61: upvalue  ?                              - 1875443985:778+18

   62: upvalue  ?                              - 1875443985:904+15

   63:          [unnamed]                      - 1875443985:1754+11

   64:          [unnamed]                      - tail

   65:          [unnamed]                      - C

---------------------------------

2019-01-17 20:26:25.877 Adobe Lightroom CC[37437:1744574] WFRequestDispatcher ERROR No message handler defined for request

  messageId = "close"

  priority = 0

  values =

WARNING: New message processor 'AgMigrateReportHandlerImp.lua' is sleeping for 10ms to avoid initializing while previous instance is terminating!

2019-01-17 20:26:25.948 Adobe Lightroom CC[37437:1744540] WFRequestDispatcher ERROR No message handler defined for request

  messageId = "close"

  priority = 0

  values =

Views

93

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Migration to Lightroom CC not possible

New Here ,
Jan 17, 2019

Copy link to clipboard

Copied

I'd like to migrate from Lightroom Classic to Lightroom CC. During catalog migration I get an error and migration stops at about 10%. In English, it says it's an unexpected situation and I should contact the support.

The log tells me almost no errors except one element having conflicting meta data.

---- log output ---------

********** FEHLERCODE UND ANZAHL ***********

ON_BATTERY_POWER: 1

PROCESSING_ERROR: 1

********** DETAILS DER QUELLDATEIVERARBEITUNG ***********

storeProviderID: BE5473BF-F6F3-42F3-AFDE-E2E1B79AFD97

Source DBVersion : 0700003

Anzahl der absoluten Ordnerpfade: 1

Anzahl der relativen Pfade: 521

Anzahl der gültigen Ordner: 121

Anzahl der ungültigen Ordner: 0

Größe der gültigen Elemente: 134568197739

Anzahl der Elemente: 16029

Anzahl der Elemente, die zu Quellen gehören.: 16029

Anzahl der fehlenden Elemente aufgrund fehlender Dateien: 0

Anzahl der fehlenden Elemente aufgrund fehlender Ordner: 0

Anzahl der fehlenden Elemente : 0

Anzahl der virtuellen Kopien: 34

Anzahl der übersprungenen virtuellen Kopien: 0

Anzahl der Elemente mit widersprüchlichen Metadaten: 1

Anzahl der migrierbaren Elemente mit widersprüchlichen Metadaten: 0

***************************

(Fehlercode: ON_BATTERY_POWER)

***************************

ON_BATTERY_POWER Stromversorgung nicht angeschlossen

***************************

(Fehlercode: PROCESSING_ERROR)

***************************

PROCESSING_ERRORBeim [

  Assets_Metadata_Conflict_pass : assertion failed! ] ist ein Fehler aufgetreten. Fehlerinformationen: ^2

----------------

In Lightroom Classic I already tried everything that was possible for me to sort out possible problems like missing images, paths, conflicting meta data. However, the error remains and I don't know how to identify the root cause for this migration problem.

I also started Lightroom CC with -tracebacks option but found no useful information, see below.

What else could I do to find the root cause stopping migration?

Best regards

Martin

---- -tracebacks output ---------

2019-01-17 20:26:05.036 Adobe Lightroom CC[37437:1744208] AdobeCrashReporterInitialize: executionTime = 0.012381 seconds

2019-01-17 20:26:05.056 Adobe Lightroom CC[37437:1744208] Enabling noisy tracebacks.

2019-01-17 20:26:05.078 Adobe Lightroom CC[37437:1744208]

Toolkit has incompatible version : "1.0" is not "2.1"

2019-01-17 20:26:05.078 Adobe Lightroom CC[37437:1744208]

Cannot load toolkit at path: /Applications/Adobe Lightroom CC/Adobe Lightroom CC.app/Contents/Frameworks/cef_toolkit.agtoolkit

subscriber

2019-01-17 20:26:07.991 Adobe Lightroom CC[37437:1744208] Failed to restore first responder (message was _finishedLoadingNibDependencies) NOT KEY

objc[37441]: Class HTTPHeader is implemented in both /Library/Application Support/Adobe/AdobeGCClient/AdobeGCClient.app/Contents/MacOS/AdobeGCClient (0x10dafcb88) and /Library/Application Support/Adobe/AdobeGCClient/HDPIM.dylib (0x115ca7890). One of the two will be used. Which one is undefined.

objc[37441]: Class ProxyManager is implemented in both /Library/Application Support/Adobe/AdobeGCClient/AdobeGCClient.app/Contents/MacOS/AdobeGCClient (0x10dafcbd8) and /Library/Application Support/Adobe/AdobeGCClient/HDPIM.dylib (0x115ca78e0). One of the two will be used. Which one is undefined.

2019-01-17 20:26:23.663 Adobe Lightroom CC[37437:1744208]

maybeAssignLayoutAttributeL had an unhandled key: place

2019-01-17 20:26:25.789 Adobe Lightroom CC[37437:1744540]

assertion failed!

    0: global   assert                         - C

    1: method   processMigrationSourceData     - 1828780902:43+69

    2:          [unnamed]                      - 668298276:394+8

    3: global   pcall                          - C

    4: upvalue  ?                              - 668298276:207+90

    5: upvalue  ?                              - 668298276:589+88

    6:          [unnamed]                      - 1096034565:20+3

    7: global   pcall                          - C

    8: method   next                           - 835593318:58+7

    9:          [unnamed]                      - 1132845634:30+6

   10: global   pcall                          - C

   11: method   onNext                         - 2004220862:73+6

   12:          [unnamed]                      - 1488337223:51+8

   13:          [unnamed]                      - 1019896884:19+9

   14:          [unnamed]                      - tail

   15: global   pcall                          - C

   16: upvalue  ?                              - 1481015686:54+6

   17:          [unnamed]                      - 1481015686:102+23

   18:          [unnamed]                      - tail

   19: global   pcall                          - C

   20:          [unnamed]                      - 835593318:109+11

   21: global   pcall                          - C

   22: upvalue  ?                              - 330242594:50+7

   23:          [unnamed]                      - 330242594:74+23

   24:          [unnamed]                      - tail

   25:          [unnamed]                      - 412973292:139+19

   26: global   pcall                          - C

   27: upvalue  ?                              - 330242594:50+7

   28:          [unnamed]                      - 330242594:74+23

   29:          [unnamed]                      - tail

   30: method   next                           - 412973292:106+14

   31:          [unnamed]                      - 1132845634:30+6

   32: global   pcall                          - C

   33: method   onNext                         - 2004220862:73+6

   34: upvalue  ?                              - 2074190856:45+8

   35:          [unnamed]                      - 1802721243:143+14

   36: method   schedule                       - 1019896884:19+9

   37:          [unnamed]                      - 1802721243:119+15

   38:          [unnamed]                      - 2074190856:45+11

   39: global   pcall                          - C

   40:          [unnamed]                      - 1802721243:96+14

   41:          [unnamed]                      - 1019896884:19+9

   42:          [unnamed]                      - tail

   43:          [unnamed]                      - tail

   44: global   pcall                          - C

   45: upvalue  ?                              - 1481015686:54+6

   46:          [unnamed]                      - 1481015686:102+23

   47:          [unnamed]                      - tail

   48:          [unnamed]                      - 412973292:139+19

   49: global   pcall                          - C

   50:          [unnamed]                      - 330242594:50+7

   51:          [unnamed]                      - tail

   52: global   pcall                          - C

   53: method   invoke                         - 363310666:47+4

   54:          [unnamed]                      - 1220733886:30+14

   55: global   pcall                          - C

   56: method   schedule                       - 1220733886:46+24

   57:          [unnamed]                      - 330242594:74+18

   58: global   pcall                          - C

   59: method   subscribe                      - 1570944340:10+21

   60: upvalue  ?                              - 1875443985:386+48

   61: upvalue  ?                              - 1875443985:778+18

   62: upvalue  ?                              - 1875443985:904+15

   63:          [unnamed]                      - 1875443985:1754+11

   64:          [unnamed]                      - tail

   65:          [unnamed]                      - C

---------------------------------

2019-01-17 20:26:25.877 Adobe Lightroom CC[37437:1744574] WFRequestDispatcher ERROR No message handler defined for request

  messageId = "close"

  priority = 0

  values =

WARNING: New message processor 'AgMigrateReportHandlerImp.lua' is sleeping for 10ms to avoid initializing while previous instance is terminating!

2019-01-17 20:26:25.948 Adobe Lightroom CC[37437:1744540] WFRequestDispatcher ERROR No message handler defined for request

  messageId = "close"

  priority = 0

  values =

Views

94

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
selondon LATEST
Adobe Community Professional ,
Jan 17, 2019

Copy link to clipboard

Copied

You may get some help on this forum, but it's probably best to post here also: Lightroom CC for Desktop | Photoshop Family Customer Community

Lightroom engineers monitor that forum and may be able to assist.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...