Missing Profiles on iPhone and iPad only

Community Beginner ,
Apr 28, 2019 Apr 28, 2019

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Hi,

I have imported my VSCO profiles in Lightroom CC (not classic) on my desktop computer and I can use and see them on my desktop computer. But not all profiles are synced to the cloud and I get several error messages "Missing Profile" on my iPad and my iPhone. Some Profiles are synced but not all. How can I solve this problem?

Best regards Frank

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Adobe Employee ,
Apr 29, 2019 Apr 29, 2019

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Hi Frank,

Sorry that you're getting an error message "Missing profile" on your iPad and iPhone as some profiles have not synced across to mobile devices from cloud.

Could you please take a look at the suggestions mentioned in this similar discussion Lightroom CC: Missing Camera Profile warning on mobile | Photoshop Family Customer Community ​and let us know if that helps?

Thanks,

Akash

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Community Beginner ,
Apr 29, 2019 Apr 29, 2019

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Hi Akash,

thanks for Your message but I don't see any useful informations there to solve my problem. How do I sync all profiles from Lightroom CC to the mobile and web clients.

I have already deinstalled LR CC on my iPhone and installed it new but my problem still exists. In the discussion they say at the end that a possible solution can be to delete all content from the CC and form all mobile clients but not how. Is it enough to delete only all pictures or have I delete more hidden data???

After play a little bit the problem with the profiles must be greater. After editing the profile in LR CC classic on the first image of a synced collection and switch from a Fuji Profile to "Kodak E100VS-N" the next coming fotos shows also this missing profile for this profile on my iPhone but the profile for the following pictures in LR CC classic and in LR CC on my desktop is still "Fuji Astia 100F-N". Why shows me the iPhone a not the correct profile for the following pictures?

Best regards Frank

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Adobe Community Professional ,
Apr 30, 2019 Apr 30, 2019

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How did you get the Profiles into Lightroom CC Frank? Via one of the Import Menus?

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Community Beginner ,
Apr 30, 2019 Apr 30, 2019

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Yes, i use the new Import Buttons from Profiles and Presets.

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New Here ,
Feb 16, 2021 Feb 16, 2021

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REALLY hope there's a solution to this. I'm having the exact same problem. Created and uploaded 3 profiles now to LRCC but they just won't show on the Mobile App. It gives the same "missing profile" error saying that if I do any additional editing I'll lose the profile? 

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New Here ,
Feb 16, 2021 Feb 16, 2021

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Correction: It says it'll change if I continue. I took a screenshot. 

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