my lightroom cant connect internet

New Here ,
Feb 23, 2021 Feb 23, 2021

Copy link to clipboard

Copied

Hey guys, I've got a new laptop so I really really wanted to download Lightroom but it couldn't open. It always said "no internet connection", I have deleted this app then opened it again, nothing's changed.

 

Pls someone help me fix this error, I couldn't add my ficture to Lightroom :((((

 

 

TOPICS
Problem or error

Views

19

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 23, 2021 Feb 23, 2021

Copy link to clipboard

Copied

Hi there,

 

Sorry that you're unable to connect Lightroom to the internet as it keeps saying "No Internet Connection".

 

Which version of Lightroom are you using? Lightroom Classic or Lightroom Desktop?

 

Are you able to download Lightroom from the Creative Cloud Desktop app? 

 

Please checkout the steps 2 and 3  mentioned in this article https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html#Howtofixconnection... and let us know how it goes.

 

Thanks,

Akash

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines