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My Lightroom keep ask me to buy now

New Here ,
Apr 23, 2020

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I have experience Lightroom disable due to it keep ask me to buy now.  But I have already paid for Creative Cloud and everything else work fine except Lightroom.  I am using Macbook Pro and iPad Pro, both device experience the same.  I have already tried reinstall but problem not solve.  Do anyone else get this problem?  Thanks.

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Mac, Problem or error

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My Lightroom keep ask me to buy now

New Here ,
Apr 23, 2020

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I have experience Lightroom disable due to it keep ask me to buy now.  But I have already paid for Creative Cloud and everything else work fine except Lightroom.  I am using Macbook Pro and iPad Pro, both device experience the same.  I have already tried reinstall but problem not solve.  Do anyone else get this problem?  Thanks.

Topics

Mac, Problem or error

Views

336

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
Apr 24, 2020

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Log-in to your adobe account to check your subscription status.

https://account.adobe.com/

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New Here ,
May 01, 2020

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I tried nothing was solve.  I have contact Adobe customer service, but they said the company I purchase the subscription does not icluded Lightroom CC or mobile which clearly isn't the case as the package show included.

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99jon LATEST
LEGEND ,
May 01, 2020

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Which plan have you purchased? Or did you first purchase from the App Store for iPad only?

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