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My Lightroom Presets wont Sync from Desktop to iPad

New Here ,
Jan 03, 2020

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I'm trying to get my LR presets to sync to my iPad from my Desktop. I have them on both Lightroom CC and Lightroom Classic. 

Its like my account on my iPad and iPhone aren't representing the same information as the one on my Creative Cloud and on my Desktop Browser. It says I'm out of storage (20GB), when I actually have a 1TB plan. 

 

This has been a real headache trying to get help from Adobe. I called and was on hold for 1.25 hours (yes, seriously) before the call dropped. The chat person also has no idea how to solve this. 

I'm desperate for some help here. 

 

Thanks, 

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Bug, Mac, Presets or profiles, Problem or error, Sync

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My Lightroom Presets wont Sync from Desktop to iPad

New Here ,
Jan 03, 2020

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I'm trying to get my LR presets to sync to my iPad from my Desktop. I have them on both Lightroom CC and Lightroom Classic. 

Its like my account on my iPad and iPhone aren't representing the same information as the one on my Creative Cloud and on my Desktop Browser. It says I'm out of storage (20GB), when I actually have a 1TB plan. 

 

This has been a real headache trying to get help from Adobe. I called and was on hold for 1.25 hours (yes, seriously) before the call dropped. The chat person also has no idea how to solve this. 

I'm desperate for some help here. 

 

Thanks, 

Topics

Bug, Mac, Presets or profiles, Problem or error, Sync

Views

86

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 03, 2020 0
WobertC LATEST
Adobe Community Professional ,
Jan 03, 2020

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Its like my account on my iPad and iPhone aren't representing the same information...

Are you sure you are signing in with the same credentials- email/password?

 

...on my Desktop Browser.

To transfer Presets from Lr-Classic to Lightroom-mobile you need to install and run Lightroom (v3.1 for Desktop) on your desktop- NOT Lightroom-web in a browser.

Regards. My System: Lr-Classic 9.4, Lightroom 3.4, Photoshop 2020 (21.2.1), Nikon DSLR, Windows-10.

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