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My presets did not upload to my new phone

New Here ,
Jan 01, 2020

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Hi, 

I recently purchased presets, i had them all downloaded in my lightroom app. I got a new iphone, downloaded the app. Signed into lightroom and the presets are no longer in my app. Is there something I am missing? Or do I have ro redowload them one by one on my new phone?

Thank in advance guys 🙂 

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Download and install, Import and share, Presets or profiles, Sync

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My presets did not upload to my new phone

New Here ,
Jan 01, 2020

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Hi, 

I recently purchased presets, i had them all downloaded in my lightroom app. I got a new iphone, downloaded the app. Signed into lightroom and the presets are no longer in my app. Is there something I am missing? Or do I have ro redowload them one by one on my new phone?

Thank in advance guys 🙂 

TOPICS
Download and install, Import and share, Presets or profiles, Sync

Views

372

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Jan 01, 2020 0
Adobe Community Professional ,
Jan 01, 2020

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Do you have a photography plan that includes cloud storage? Or the mobile plan, or the free app?

 

Can you see your Presets at https://lightroom.adobe.com?

 

 

 

 

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Jan 01, 2020 0
greule LATEST
Adobe Employee ,
Jan 08, 2020

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Are you signed in with the same Adobe-id which you use for this forum? If not, could you give it a try. From what I can see has your Adobe-id a correct subscription applied and presets stored on the server-side and therefore these should be synced to your mobile device. Hope this helps - Guido/ Lr Mobile QE

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Jan 08, 2020 0