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Older images look pixelated in Lightroom

New Here ,
Apr 26, 2020

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Hi, looking for some support regarding a problem with file quality. Older images in my "All Photos" catalogue now seem to be pixelated. Is there a known cause for this? How do I retrieve high quality images, or reload originals?

Regards,

davenol

 

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Older images look pixelated in Lightroom

New Here ,
Apr 26, 2020

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Hi, looking for some support regarding a problem with file quality. Older images in my "All Photos" catalogue now seem to be pixelated. Is there a known cause for this? How do I retrieve high quality images, or reload originals?

Regards,

davenol

 

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Adobe Employee ,
Apr 27, 2020

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Hi Davenol,

 

Sorry to hear that images in the catalog look pixelated, could you please let us know the version of Lightroom you're using? You can find that out by going to Help > System Info.

 

Also, please share a screenshot of how the images look inside the catalog. It would be helpful for us to identify the issue.

In the meantime, you may try turning off the GPU option from Lightroom's preferences.
Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

 

Let us know how it goes.
Regards,
Sahil

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